AT&T TL91178, TL9178, TL91378, TL91278 user manual Troubleshooting

Page 74

Appendix D

Troubleshooting

I hear other

Disconnect the telephone base from the telephone jack,

calls while using

 

and plug in a different telephone. If you still hear other

my phone.

 

calls, the problem is probably in your wiring or local

 

 

service. Call your local telephone company.

 

 

 

 

My cordless

Make sure that the ringer is not turned off. Refer to

handset does

 

Ringer volume on page 22 in this user’s manual.

not ring when I

Make sure the telephone line cord is plugged securely

receive a call.

 

into the telephone base and the telephone jack. Make

 

 

 

 

sure the power cord is securely plugged in.

 

The cordless handset may be too far from the telephone

 

 

base.

 

Charge the battery in the cordless handset for at least

 

 

16 hours. For optimum daily performance, return the

 

 

cordless handset to the telephone base or charger when

 

 

not in use.

 

You may have too many extension phones on

 

 

your telephone line to allow all of them to ring

 

 

simultaneously. Try unplugging some of the other

 

 

phones.

 

The layout of your home or office might be limiting

 

 

the operating range. Try moving the telephone base to

 

 

another location, preferably on an upper floor.

 

If the other phones in your home are having the same

 

 

problem, the problem is in your wiring or local service.

 

 

Contact your local telephone company (charges may

 

 

apply).

 

Test a working phone at the phone jack. If another

 

 

phone has the same problem, the problem is the phone

 

 

jack. Contact your local telephone company (charges

 

 

may apply).

 

Other electronic products can cause interference with

 

 

your cordless phone. Try installing your phone as

 

 

far away as possible from electronic devices such as

 

 

television sets, VCRs, or other cordless telephones.

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Contents User’s manual Congratulations Parts checklist Your telephone package contains the following itemsTable of contents Appendix D Quick reference guide handset DIR / CIDFeature menu Voicemail indicator Quick reference guide telephone baseHandset Missed Calls Handset status iconsInstallation StopAvoid placing the telephone base too close to Telephone base installation Charger installation 800 222-3111. In Canada, dial 1 866Battery installation & charging LOW BatteryStep Installation options Desktop to wall mount installationInstallation options Installation options Wall mount to desktop installation Installation options Introducing Bluetooth Or passcode Glossary of termsHome line Your conventional telephone land line Auto connection Bluetooth setupPairing a device Manual connection Turning off the auto connectionTo resume the auto connection Replace a paired deviceHandset main menu Home Area Code allows you to set your home area codeHandset settings Ringer volumeRinger tone Language Key toneUse DIR / CID to scroll to KEY TONE, then press MENU/SELECT Press DIR / CID to select ENGLISH, Français or EspañolCLR VOICEMAIL, then press MENU/SELECT Visual message waiting voicemail indicatorClear voicemail indication Home area code Home Area CODE, then press MENU/SELECTHandset operation Temporary ringer silencing Receive a Cellular call while on a Home callHandset Making a Cellular call using the cordlessAnswering a Cellular call using the cordless handset Press Cellular or SpeakerCall waiting on the Cellular line Receive a Home call while on a Cellular callHandset speakerphone Last number redialHandset locator Press Handset Locator on the telephone baseMultiple handset use not available on model TL91178 Volume controlOptions while on calls To un-mute a call MuteTo mute a call Hold Chain dialing Directory access while on a callCaller ID history call log access while on a call Last number redial while on a callTo end the intercom call IntercomModel TL91278 two-handset system Models TL91378 three-handset system Call transfer using intercom Models TL91378 three or more handsets Capacity About the directoryShared directory Exiting the directoryCreating directory entries To create a new directory entryEnter Name Directory review To review directory entriesDirectory search To search by nameTo delete an entry To dial, delete or edit entriesDisplay dial To edit an entryPress MENU/SELECT. You will be prompted to Edit NameCaller ID operation Caller ID history information Memory match On-screen Reason Message Missed new calls indicator To dial from the caller ID history To review the caller ID historyTo review the caller ID history Other options Lights Alert tones & lightsAlert tones Handset tones Handset display screen messages Screen display messagesRegistered No Line Expansion handset Adding and registering handsets optional To register a handset to your telephone baseReplacing a handset You may need to deregister your handsets ifTroubleshooting Troubleshooting Bluetooth System BusyTo Battery installation & charging, pages 9-10, in this Troubleshooting Charge light is off in this Troubleshooting guide For Base appears on my cordless handsetTroubleshooting Troubleshooting Re-install the battery, and place the cordless handset Troubleshooting Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Canada, dial 1 866 Especially about cordless telephonesPrecautions for users of implanted cardiac pacemakers Pacemaker patientsFCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Limited warranty Technical specifications Operation Operating timeExtended range and clarity Dect 6.0 digital technologyTelephone operating range Cellular calls, 30 Home calls IndexCellular calls, 29 Home calls Index