AT&T TL71308 user manual Troubleshooting

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Appendix

Troubleshooting

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

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Contents User’s manual Congratulations Parts checklist Table of contents Handset Quick reference guideTelephone base Feature menuAvoid placing the telephone base too close to Installation preparationPlug the large end Telephone base installation800 222-3111.In Canada, dial 1 866 Charger installationBatteries Chinain Battery installation & chargingBattery installation & charging To remove the belt clip Belt clip & optional headsetTo attach the belt clip Side view Installation optionsDesktop to wall mount installation Place the bundled Wall mount to desktop installation Wall Making a call Handset operationOn-hook dialing predialing Handset speakerphonePress PHONE/FLASH or Speaker Answering a callAuto off Last number redialPress Handset Locator on the telephone base Handset locatorOptions while on calls Volume controlCall waiting Multiple handset use not for model TL71108Mute Caller ID history call log Chain dialingDirectory Models TL71208/TL71308 IntercomTo end the intercom call To make an intercom call while on a callOFF/CLEAR, Phone Call transfer using intercomRinger volume Handset settingsRinger tone Language Key toneTo clear voicemail indication Visual message waiting voicemail indicatorTemporary ring silencing Shared directory DirectoryMemory capacity Exiting the directoryTo create and store a new directory entry New directory entriesEnter Name To review directory entries Directory reviewTo search by name Directory searchDisplay dial To dial, delete or edit entriesTo delete an entry To edit an entryInformation about caller ID with call waiting Caller ID operationNot Available AT this Time How caller ID history worksMemory match Missed new call indicatorTo dial from caller ID history Caller ID historyTo review caller ID history Other options Screen icons & alert tones Screen icons and alert tonesHandset alert tones Telephone base tonesIndicator lights Indicator lightsScreen display messages Handset display screen messagesMicrophone on To register a handset to your telephone base Adding and registering handsetsPlease Wait Handset X Registered You may need to de-register your handsets if Replacing a handsetReplacing a handset Troubleshooting Troubleshooting To the Battery installation and charging section of this Charge light is off in this Troubleshooting guideTroubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Canada dial 1 866Pacemaker Patients Precautions for users of implanted cardiac pacemakersFCC Part 68 and Acta Industry Canada FCC Part Limited warranty Limited warranty Limited warranty Telephone operating range Technical specificationsGHz digital spread spectrum frequency hopping technology Index Index