AT&T TL71308 user manual Troubleshooting

Appendix

Troubleshooting

The charge light is off.

•Make sure the power and line cords are plugged in correctly and securely.

•Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

•Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

My caller ID	•	Caller ID is a subscription service. You must subscribe to
isn’t working.		this service from your local telephone company for this
		feature to work on your phone.
	•	If you subscribe to high-speed Internet service (Digital
		Subscriber Line - DSL) through your telephone line, you
		must install a DSL filter between the telephone base
		and the telephone wall jack (see page 5). The filter will
		prevent noise and caller ID problems caused by DSL
		interference. Please contact your DSL service provider
		for more information about DSL filters.
	•	Your caller must be calling from an area that supports
		caller ID.
	•	Both you and your caller’s telephone companies must
		use caller ID compatible equipment.
System does	•	Make sure you subscribe to caller ID with call waiting
not receive		features services provided by your local telephone
caller ID when		company. Caller ID features will work only if both you
on a call.		and the caller are in areas offering caller ID service, and
		if both telephone companies use compatible equipment.

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