AT&T E1833B, E1802B, E5833B, E5802B user manual Connecting…

Appendix

Troubleshooting

	•	Other electronic products can cause interference to your
		cordless telephone. Try installing your telephone as far
		away as possible from the following electronic devices:
		wireless routers, radios, radio towers, pager towers, cel-
		lular telephones, digital telephones, intercoms, room
		monitors, televisions, VCRs, personal computers, kitchen
		appliances, and other cordless telephones.
	•	Test a working telephone at the same telephone jack. If
		another telephone has the same problem, the problem is
		in the telephone jack. Contact your local telephone com-
		pany (charges may apply).
	•	The telephone line cord might be malfunctioning. Try
		installing a new telephone line cord.
	•	Re-install the battery and place the cordless handset in
		the telephone base.
	•	Wait for the cordless handset to synchronize with the
		telephone base. Allow up to one minute for this to take
		place.
My phone rings but	•	The cordless handset may be too far from the telephone
when I try to answer		base. Move closer to the telephone base and try to
		answer the call.
the call the hand-
set screen shows
CONNECTING…
I cannot dial out	•	First, try all the above suggestions.
	•	Make sure there is a dial tone before dialing. It is nor-
		mal if the cordless handset takes a second or two to
		synchronize with the telephone before producing a dial
		tone. Wait an extra second before dialing.
	•	Make sure the telephone is set to the correct dial mode
		(pulse dial or tone dial) for the service in your area. Refer
		to the handset settings section of this user’s manual
		(page 11) to set the dial mode.
	•	If the other telephones in your home are having the
		same problem, the problem is in the wiring or local serv-
		ice. Contact your local telephone company (charges may
		apply).

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