AT&T AT3101 user manual Troubleshooting

Page 19

Appendix

Troubleshooting

System does

Make sure you subscribe to caller ID with call

not receive

 

waiting features services provided by your

caller ID when

 

local telephone company. Caller ID features

on a call

 

will work only if both you and the caller

 

 

are in areas offering caller ID service, and if

 

 

both telephone companies use compatible

 

 

equipment.

 

 

Common cure

If the unit does not seem to be responding

for electronic

normally, try putting the cordless handset in

equipment

its base. If it does not seem to respond, do the

 

following (in the order listed):

 

Disconnect the power to the telephone base

 

Disconnect the cordless handset battery, and

 

 

spare battery, if applicable.

 

Wait a few minutes.

 

Connect power to the telephone base.

 

Re-install the battery, and place the cordless

 

 

handset into the telephone base.

 

Wait for the cordless handset to re-establish

 

 

its connection with the telephone base.

 

 

Allow up to one minute for this to take

 

 

place..

 

 

 

Incomplete

If a caller leaves a very long message,

messages

 

part of it may be lost when the system

 

 

disconnects the call after four minutes.

 

If the caller pauses for more than seven

 

 

seconds, the system stops recording and

 

 

disconnects the call.

16

Image 19 Contents
User’s manual AT3101On purchasing your new AT&T product CongratulationsStop Table of contents Parts checklistCharger installation Important Information Battery installation & chargingTo register a handset to your telephone base Adding your new handsetTo de-register all handsets Replacing a handsetCID caller ID Handset layout15. # Belt clip & optional headset InstallationRemoval Troubleshooting Troubleshooting Connecting Please refer to the Battery installation This Troubleshooting guideNot come on, refer to The charge light is off Troubleshooting Troubleshooting Test a working phone at the phone jack. If Relocate your telephone base to a higher Troubleshooting Troubleshooting Important safety instructions Important safety instructions Important safety instructions Pacemaker patients Precautions for users of implanted cardiac pacemakersFCC Part 68 & Acta FCC Part 68 and Acta FCC Part 68 and Acta FCC Part FCC Part Limited warranty Limited warranty Limited warranty Limited warranty Dect 6.0 digital technology Technical specificationsTelephone operating range