AT&T AT3101 user manual Troubleshooting

Page 11

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

My phone doesn’t work at all

Make sure the power cord is securely plugged in.

Make sure that the battery connector is securely plugged into the cordless handset.

Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery, please refer to page 3 of this user’s manual.

I cannot get a dial tone

First try all the suggestions above.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Image 11 Contents
User’s manual AT3101On purchasing your new AT&T product CongratulationsStop Table of contents Parts checklistCharger installation Important Information Battery installation & charging To register a handset to your telephone base Adding your new handsetTo de-register all handsets Replacing a handset15. # Handset layoutCID caller ID Removal InstallationBelt clip & optional headset Troubleshooting Troubleshooting Connecting Not come on, refer to The charge light is off This Troubleshooting guidePlease refer to the Battery installation Troubleshooting Troubleshooting Test a working phone at the phone jack. If Relocate your telephone base to a higher Troubleshooting Troubleshooting Important safety instructions Important safety instructions Important safety instructions Pacemaker patients Precautions for users of implanted cardiac pacemakersFCC Part 68 & Acta FCC Part 68 and Acta FCC Part 68 and Acta FCC Part FCC Part Limited warranty Limited warranty Limited warranty Limited warranty Telephone operating range Technical specificationsDect 6.0 digital technology