AT&T E5815 user manual Case of difficulty, Telephone does not work at all

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91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 30

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

•Make sure battery is installed and charged correctly (see page 7).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•If you have dial-pulse telephone service, make sure the dial mode is set to Pulse (see page 13).

•If these suggestions do not work, unplug the base, remove and re- insert the battery, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 12).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Telephone/Answering System E5815 See Table of contents Quick reference guide HandsetTelephone Base Parts checklist Telephone operating range Before you beginAbout Caller Identification Telephone base installation Battery installation & charging Low battery indicatorWall mounting StepInstall belt clip as shown below if desired Belt clip & optional headsetElapsed time Options while on calls Handset settings Ringer volumeRinger tone Key toneDial Type Handset nameLanguage Timeouts and error messages Memory capacityNew phonebook entries To create a new phonebook entryTo enter a name Storing the entryPhonebook search To browse through the directoryTo search by name To call a displayed numberTo dial, change or delete entries To dial a numberTo delete an entry To change a listingHow Caller ID works About namesTo review your call log To review your call logTo return a call ExampleMessage capacity Message counterTo check day and time Day and time announcementsTo set day and time To delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement Announce Only mode To turn Announce Only on or offChanging feature options Feature optionsMessage playback AnnouncementsOptions during playback To delete all messagesTo play back a memo Recording and playing memosTo record a memo Message window displays Message window displaysRemote access Dial your telephone number from any touch-tone phoneScreen icons, indicator lights & tones Indicator lightsHandset screen icons & alert tones Screen icons Alert tonesCase of difficulty Telephone does not work at allIncomplete Technical specifications GfskIndex 91-000091-020-000.E5815.RO.qxd 2/13/1950 721 PM
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