AT&T E2912 user manual Take place

Appendix

Troubleshooting

The system does	•	Make sure you subscribe to caller ID with call waiting fea-
not receive caller		tures services provided by the local telephone company.
ID or the system	•	The caller may not be calling from an area which supports
does not display
caller ID during		caller ID.
call waiting.	•	Both you and the caller’s telephone companies must use
		equipment which are compatible with caller ID service.
	•	If you subscribe to DSL service, install a noise filter to
		the telephone line between the telephone base and the
		telephone line jack. Contact your DSL service provider
		for filter information.
Common cure	•	If the telephone is not responding normally, try putting the
for electronic		cordless handset in the telephone base or the charger. If it
equipment.		does not seem to respond, try the following (in the order
		listed):
		1. Disconnect the power to the telephone base.
		2. Disconnect the battery on the cordless handset.
		3. Wait a few minutes before connecting power to the
		telephone base.
		4. Re-install the battery and place the cordless handset
		into the telephone base or charger.
		5. Wait for the cordless handset to synchronize its connection
		with the telephone base. Allow up to one minute for this to
		take place.

The answering system does not answer after the correct number of rings.

•Make sure the answering system is on. When the answering system is on, the ANSWER ON key on the telephone base will be lit.

•If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 38).

•If the memory is full or if the answering system is off, the sys- tem will answer after ten rings and announce "Please enter remote access code." If the memory is full, you need to delete some old messages in order to make room for new messages.

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