AT&T 2255 user manual If messages are incomplete, If you have difficulty hearing messages

Page 31

IN CASE OF DIFFICULTY

If the caller’s name or phone number is not displayed during Call Waiting:

•You should call your service provider to confirm that you subscribe to a combined Caller ID with Call Waiting service.

•Caller ID information received during Call Waiting is displayed only on the handset that is in use. The information is stored in the Caller ID log on both handsets.

•Make sure the battery is charged.

If you are unable to operate special telephone services or other equipment requiring touch tone signals:

If you have dial pulse (rotary) service, follow the directions under “Temporary Tone Dialing” in the TELEPHONE OPERATION section of this manual.

If messages are incomplete:

•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.

•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

If you have difficulty hearing messages:

Check the volume setting.

If callers are unable to leave messages in Mailbox 2 or 3:

Re-record your outgoing announcement leaving several seconds of blank time at the end of your announcement to allow callers enough time to select a mailbox.

If the system does not answer after the correct number of rings:

•Make sure that the answering system is on.

•If Toll Saver is on, the number of rings changes to two when you have new messages waiting.

•In some cases, the system may be affected by the ringing system used by the local telephone company.

•If the memory is full or the system is off, the system answers after 10 rings.

If CL appears in the Message Window:

You need to reset the clock.

29

Page 30 Page 32
Image 31
Page 30 Page 32
Contents Part 1 Important Product Information With Caller ID/Call WaitingContents About Call History Before YOU BeginAbout the Base and the Charger About Caller Identification Caller IDInstall the handset battery InstallationTable/Desk Installation Connect the power cordHeadset Spare Charger InstallationCharge the handset battery Belt ClipWall Installation Feature Setup Menu Feature SetupHandset Volume Ring Pattern Ring VolumeKey Click Auto AnswerKey Lock Disable Key LockHandset Name Clear Message Waiting Language SettingSet Dial Mode Telephone Operation Page/Handset Locator Temporary Tone DialingTransferring a Call Forwarding a CallMute Conference CallingStoring a Number and Name in Phone Book Telephone Phone BookEditing a Number/Name in Phone Book Dialing a Number in Phone BookDeleting a Number/Name in Phone Book Removing a Specific Call Record Caller ID OperationReviewing Call History Removing Call RecordsDisplay Dial Storing a Call Record in Phone BookDialing Options About Mailboxes Audible IndicatorsAnswering System Operation Set the ClockPress Uuntil you hear Change announcement Record Your AnnouncementFeature Summary Answering System Feature SetupDelete Messages Adjust Playback VolumeListen To, Save & Delete Messages Play MessagesRecord a Memo Call Screening/InterceptMessage Window Display Connect with the Answering System Remote Access CommandsVoice Menu Turn system on End remote access callRecord memo Turn system offCharge the Handset Battery Pack Battery LifeBatteries Replace the Handset Battery Pack To re-initialize the handset and base Case of DifficultyIf the phone does not work at all, check these items first If you have no dial toneIf the caller’s name or phone number is not displayed If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If your telephone misdialsIf CL appears in the Message Window If messages are incompleteIf you have difficulty hearing messages If callers are unable to leave messages in Mailbox 2 orIf your outgoing announcement isn’t clear Advanced American Telephones. All rights reserved
Top Page Image Contents