AT&T E5937 user manual My cordless handset does not ring when I receive a call

My cordless handset does not ring when I receive a call

•Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

•Make sure the telephone line cord is plugged securely into the tele- phone base and the telephone jack. Make sure the power cord is securely plugged in.

•The cordless handset may be too far from the telephone base.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

•Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away as possible from electronic devices like wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Your line cord might be malfunctioning. Try installing a new line cord.

•Re-install the battery pack, and place cordless handset in base cra- dle.

•Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless hand- set

•Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near the microwave oven.

•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.