AT&T E5937 user manual My cordless handset does not ring when I receive a call

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Appendix

Troubleshooting

My cordless handset does not ring when I receive a call

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the tele- phone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the telephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away as possible from electronic devices like wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Your line cord might be malfunctioning. Try installing a new line cord.

Re-install the battery pack, and place cordless handset in base cra- dle.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless hand- set

Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near the microwave oven.

If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

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Contents With Caller ID/CallWaiting Need HELP? Information about caller ID with call waiting Add new handsets to make your phone more versatile see HandsetTable of contents Quick reference guide Press to make handsets beep see Press to play or stop playing messagesParts checklist for E5926 Belt clip for cordless Battery packHandset For cordless Telephone line cord Power adapter for Telephone baseParts checklist for E5927B Charger for cordless Battery packs forTelephone base Cordless handsets Telephone base Handset charger HandsetsBelt clips for cordless Battery packs for cordless Parts checklist for E5937B/E1937BHandsets Telephone base Handset chargers Parts checklist for E5947B Belt clips for cordless handsetsAbout caller identification Before you beginTelephone operating range Telephone base installation Wall switchPlug telephone Line cord intoBattery installation & charging LOW BatteryWall mounting Install belt clip as shown below if desired Belt clip & optional headsetHands-free speakerphone calls Making and answering callsLast number redial Basic operation Handset locatorVolume control Options while on callsCall waiting Three-way conference callsMute Temporary ring silencingTemporary tone dialing Tone MuteIntercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferHandset settings Ringer volumeRinger tone Key toneClear voice mail indication LanguageDial type Shared directory Timeouts and error messagesMemory capacity To create a new directory entry New directory entriesTo enter a name Storing the entry Directory search To browse through the directoryTo search by name Viewing long numbersTo dial, delete or change entries To dial a displayed numberTo delete an entry To change an entryShared caller ID log How caller ID worksCaller’s name Time of call Date of callAbout names To review the call log To review the call logTo return a call ExampleMessage capacity Day and time announcements To set day and timeTo check day and time Press ChangeTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement To turn announcement only on or off Announcement only modeOption selected Changing feature options Is heardPress REC/MEMO to record you Press Stop to stop recordingMessage playback AnnouncementsOptions during playback To delete all old messagesTo play back a memo To record a memoSpeak into microphone Microphone Message counter displays Message counter displaysRemote access Mands Incoming calls will no longer beAnswered Turn it onScreen icons, indicator lights & tones Indicator lightsScreen icons & alert tones Handset alert tonesHandset display screen messages Screen display messagesOr call log when you try to do so Telephone base or chargerAlready two handsets being used Normal callAdding new handsets To add a new handsetHandset 1 Handset 2 Handset You can register only one handset to the base at a timeReplacing a handset To de-register all handsetsTroubleshooting My phone doesn’t work at allConnecting Hear other My cordless handset does not ring when I receive a call Charge light is off Difficulty hear Important safety instructions Especially about cordless telephones Pacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about telephones answering systems FCC Part 68 and Acta FCC Part Limited warranty Canada, call 1 866Limited warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Cut along dotted line Fold here

E5937 specifications

The AT&T E5937 is a cutting-edge mobile device that exemplifies advanced connectivity and user experience. Designed to meet the demands of modern users, it combines powerful hardware with innovative technologies to provide seamless communication and media consumption.

One of the standout features of the AT&T E5937 is its support for 5G technology. With 5G connectivity, users can experience lightning-fast download and upload speeds, minimal latency, and improved network reliability. This makes it an ideal choice for streaming high-definition content, participating in video calls, and engaging in online gaming. The device is also backward compatible with 4G LTE and 3G networks, ensuring comprehensive coverage even in areas where 5G is not yet available.

The AT&T E5937 is equipped with a robust processor that enhances multitasking and overall performance. With ample RAM, users can run multiple applications simultaneously without experiencing slowdowns. This capability is particularly beneficial for those who frequently switch between apps for work, leisure, or social interaction.

In terms of display, the device features a vibrant and responsive touchscreen that provides rich visuals for an immersive experience. Whether browsing the web, viewing photos, or watching videos, users will appreciate the clarity and color accuracy of the screen. Additionally, the E5937 is designed with durability in mind, featuring a sturdy build that can withstand the rigors of daily use.

Security is another priority for the AT&T E5937. The device comes equipped with advanced biometric authentication options, including fingerprint recognition and facial recognition, ensuring that personal data remains protected from unauthorized access. This focus on security extends to software updates, as AT&T ensures that the device receives timely updates to address any vulnerabilities.

Battery life is a crucial consideration for any mobile device, and the AT&T E5937 does not disappoint. It boasts a long-lasting battery that allows users to stay connected throughout the day without the need for frequent recharging. Additionally, the device supports fast charging, enabling quick power-ups during busy moments.

Overall, the AT&T E5937 represents a powerful combination of modern technology and user-friendly features. With its advanced connectivity options, robust performance, vibrant display, strong security measures, and long battery life, it stands out as an attractive option for anyone in need of a reliable and efficient mobile device.