| Troubleshooting |
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My mobile phone did not | Power off your mobile phone and headphones, then power on your |
locate the headphones. | phone. Repeat the pairing process on page 5. |
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Audio quality is poor. | Make sure that the headphones fit your ears properly. See page 7. |
| Ensure that your mobile phone is located on the left side of your body |
| and that there are no obstructions between it and your headphones. |
| Make sure that your headphones are within 33 feet (10 meters) of your |
| mobile phone. Going outside of this range can impact audio quality. If |
| your headphones do not automatically reconnect, see page 12. |
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I cannot hear stereo music | For stereo listening, your Bluetooth phone must support the Bluetooth |
from my phone. | Advanced Audio Distribution Profile (A2DP), which defines how |
| Bluetooth devices stream stereo quality audio from one device to |
| another. See your phone’s user manual to determine if it has this |
| Bluetooth profile. |
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I cannot control my music | The adaptor and some stereo Bluetooth phones do not support the |
tracks. | AVRCP profile for track controls. Use your audio device to change |
| tracks. |
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