BlueAnt Wireless manual Troubleshooting, Cannot Transfer my Phonebook to the Q2

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Troubleshooting

I Cannot Transfer my Phonebook to the Q2

In order to transfer your phonebook to the Q2, your phone must support either the Phonebook Access Proﬁle (PBAP), AT commands, or the Object Push Proﬁle (OPP). If your phone does not support any of these Bluetooth proﬁles, then you will not be able to copy your contacts to the Q2. When you receive a call, the Q2 will read out the caller’s number instead (providing your phone and carrier support caller ID).

Some phones support phonebook transfers but do not support doing them automatically. If this is the case on your phone then you will need to manually send the contacts to the Q2, as described in “Manually Transferring your Phonebook Contacts to the Q2” on page 16.

If you are having problems transferring your phonebook to the Q2, please see our knowledgebase on www.blueantwireless.com. This contains extensive troubleshooting tips for phone-speciﬁc issues relating to the phonebook transfer process.

Names Announced in the Wrong Order (Last Name, First Name)

Depending on how your phone is conﬁgured, you may ﬁnd that the Q2 reads out names the wrong way round. If this is happening, you can resolve it by changing the setting on your

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Contents User Guide Page Contents Page BlackBerry Other Models Introduction Name or numberSwitching the Q2 On and Off Charge Your Q2Pair the Q2 with your Phone Transfer your PhonebookAutomatic Transfer Not Supported BlackBerryAndroid Wearing Your Q2 Changing the Ear BudUse Your Voice to Control the Q2 Use Your Voice to Make Phone Calls Use Your Voice to Answer CallsUse Your Voice to Access the World List of Voice Commands English Transferring your Phonebook Contacts to the Q2 Manually Transferring your Phonebook Contacts to the Q2Say Update Phonebook Updating your Phonebook Contacts on the Q2Reconnecting to the Q2 Listening to AudioUsing 2 Phones with the Q2 Multipoint Which Phone is Used for Calls?Multiple Calls Call Waiting Firmware Upgrades Function ReferenceMFB Click Vol +, Vol Phone Speciﬁc Tips and Tricks Apple iPhoneOther Models Names Announced in the Wrong Order Last Name, First Name TroubleshootingCannot Transfer my Phonebook to the Q2 Q2 Does Not Announce the Caller’s Name My Phone Does Not Reconnect to the Q2 Q2 Reads Out the Wrong NameHow Many Contacts Can I Store on the Q2? Q2 Does Not Respond to my Voice Commands My Phone Prompts me for a Code when I Pair the Q2Q2 Switches Itself Off Q2 Played a Tone Q2 Light is DistractingResetting the Q2 Speciﬁcations Help and SupportTerms and Conditions Page English BlueAnt