A. General
1.What is the main difference between the V12 and other Bluetooth headsets? The V12 has a backlit LCD screen which provides the user with much information about the status of the headset. Rather than relying on flashes of LED lights like other headsets, the V12 tells the user exactly what it is doing in defined status symbols and words. Displayed on screen is - Caller ID, battery and charge levels, volume level, vibrate status, Bluetooth connection status, redial and voice dial status, the phone that is connected (up to 5 devices can be paired) and received call history.
2.What is included in the V12 package?
In the box is the V12 headset, an AC adapter, one small and one large removable ear hook, and a neck strap with a micro USB plug for easy, a User guide and a 2 year warranty card.
3.How does the V12 use the Bluetooth technology?
Bluetooth is used to send and receive voice signals over radio waves between your mobile phone and the V12. It allows the V12 to control phone calls on your mobile phone remotely and to view incoming call numbers.
4.How do I handle calls when the V12 is connected?
For incoming calls firmly press the MFB button
For redialing the last number called, press the MFB(3) for 3 seconds, redial will be displayed on screen and a second beep is heard.
To terminate an ongoing call press the MFB(3) button once.
5.Can I transfer an ongoing call back to my phone to continue it there?
Yes, simply switch the V12 OFF by Pressing and Holding the MFB for 3 seconds and the call will continue on the phone. Or transfer back to your phone using your phones Bluetooth menu.
6.How many devices can I pair to the V12?
The V12 can store pairing information for 5 different phone phones/devices. It will connect to the last used phone if it is on and in range. If you wish to connect another paired phone select the V12 LCD in the phones Bluetooth menu. The V12 can only connect to one phone at a time.
7.Is my phone compatible?
If your phone has Bluetooth it more than likely supports a Handsfree or Headset Bluetooth profile, and so will work with the V12. Check your phones manual or our compatibility list on the BlueAnt website for up to date information.
8.What is the passcode/passkey of the V12? The Passcode for the V12 is “0000”.
9.Can I change the passcode of the V12?
No, the passkey is inbuilt and cannot be changed.
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