Creative Labs CB2455 manual Support Services, Knowledge Base, Product Documentation, Telephone

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En_CB2455.book Page 6 Wednesday, June 8, 2005 9:32 AM

Creative Customer Support Services

At Creative, in addition to giving you the best products, we are committed to providing you with a comprehensive range of support services. These support services are designed to assist you with the setup and use of your Creative product. In order to provide you with an accurate and timely response, please have the following information available beforehand:

Name, model and serial number of your Creative product

Computer make, model and operating system, for example, Microsoft® Windows® XP

Details of your question, such as any message boxes that appear

Place and date of purchase

To access our support services, go to www.creative.com/support.

Support Services

Knowledge Base

www.creative.com/support/

Creative's Knowledge Base empowers you to quickly find solutions to your questions. Using natural language support and stepping you through targeted questions, the Knowledge Base will help you pinpoint the best solution to your particular question. The Knowledge Base also provides access to Frequently Asked Questions (FAQs) and Technical Specifications on Creative products.

Email

Should a solution be unavailable on the Creative Knowledge Base, you can contact our support staff through email by completing our web-based form (see the Customer Support Services Centers section for information on regional email addresses).

Product Documentation

In addition, the Creative web site contains an extensive library of product installation and user guides for your Creative product.

Telephone

Where web access is unavailable, you may contact our service support team via telephone. Telephone numbers can be found in the Customer Support Services Centers section.

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Contents Creative Handsfree CB2455 with Bluetooth Technology MicrophoneGetting Started Charge your headsetAnswering a call Using Your HeadsetHeadset pairings Putting a call onGeneral Specifications Reading your headset’s LEDFrequently Asked Questions Headset fails to pair with my mobile phoneProduct Documentation Support ServicesKnowledge Base TelephoneRegistering your Product Returning your Product for Warranty ServiceProduct Registration and Returns Shipping Charges and TariffsCustomer Support Services Centers Asia, the Middle East and AfricaAustralia and New Zealand Japan Mainland ChinaTaiwan Creative Limited Warranty Asia EnCB2455.book Page 11 Wednesday, June 8, 2005 932 AM Safety Information Refer all servicing to Creative or authorized repair agents