Chapter 5 Troubleshooting 47
Table 5 WLAN Handset messages, descriptions, and actions
Message | Description | Action |
|
|
|
Erasing memory | The WLAN Handset has determined that | None. When the progress bar fills the |
| a download should occur and is erasing | display line, the erase operation is |
| the current software from memory. | complete. |
|
| Do not turn the WLAN Handset off |
|
| during this operation. |
|
|
|
Files Too Big | The WLAN Handset software download | Contact your system administrator. |
| files are incorrect or corrupted. |
|
|
|
|
Flash Config Error | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
Initializing … | The WLAN Handset is performing power | None. This is informational only. |
| on initialization. |
|
|
|
|
Internal Err. # # | The WLAN Handset has detected a fault | Record the error code so it can be |
| from which it cannot recover. | reported. Turn the WLAN Handset off, |
|
| then on again. If error persists, contact |
|
| your system administrator. |
|
|
|
Invalid ID Info | The VPN server did not recognize yo. | Contact your system administrator. |
|
|
|
Multiple SVP Svr | The WLAN Handset is attempting to | If this persists, record the information and |
yyy.yyy.yyy.yyy | communicate with two WLAN IP | contact your system administrator. |
| Telephony Managers 2245. |
|
|
|
|
Must Upgrade SW! | The WLAN Handset software is | Contact your system administrator. |
| incompatible with the hardware. |
|
|
|
|
Net Busy | All access points are full or busy. | Try call again later. |
xxxxxxxxxx |
|
|
|
|
|
No DHCP Server | The WLAN Handset is unable to contact | Contact your system administrator |
| the DHCP server. |
|
|
|
|
No ESSID | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
No Func Code | The WLAN Handset software download | Contact your system administrator. |
| files are incorrect or corrupted. |
|
|
|
|
No Host IP xxxxxxxxxx | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
No IP Address | Invalid IP address. | Contact your system administrator. |
|
|
|
No Net Access | Cannot authenticate/associate with | Contact your system administrator. |
| access point |
|
|
|
|
No Net Found | Can be caused by a variety of issues | Contact your system administrator. |
|
|
|
No Net Found xxxxxxxxxxx yy | The WLAN Handset cannot find a | Record the error information and contact |
| suitable access point. | your system administrator. |
|
|
|
No PBX Response | The WLAN Handset tried to send a | Contact your system administrator. |
| message to the Call Server and failed to |
|
| get a response. |
|
|
|
|
No Proposal | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
No Reg Domain | Regulatory Domain not configure | Contact your system administrator. |
|
|
|
No SVP IP | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|
No SVP Response | The WLAN Handset has lost contact with | If the problem persists, record the error |
yyy.yyy.yyy.yyy | the SVP server. | information and contact your system |
|
| administrator. |
|
|
|
No SVP Server | The WLAN Handset is configured wrong. | Contact your system administrator. |
|
|
|