Nortel Networks NN10300-020 manual Using the Inbox

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Using the Inbox

Follow these procedure to use the Inbox.

The IP Phone 2007 has a dedicated fixed key for the Inbox. The system logs the incoming key number, time and date, as well as the display shown on the IP Phone at the time of the incoming call. The information from the display is captured only if the call lasts for more than two seconds.

The Inbox can store a maximum of 10 calls. When the maximum is reached, the oldest call is dropped. Calls appear in the list in order in which they were received, with the most recent call at the top of the list.

The Inbox call display consists of a time or date stamp, and a name or number. A time stamp appears beside calls you receive on the same day on which you view the Inbox. A date stamp appears beside calls that arrive prior to the day of viewing. If no name or number was extracted from the display of the incoming call, the No Details message appears. Use the up and down navigation keys to scroll through the list.

If you have a message waiting or you have missed a call, the message waiting lamp is turned on. The lamp turns off after you check your Inbox or retrieve the waiting message.

See Figure 1 "IP Phone 2007 components" (page 9) for the location of the Inbox key.

Navigation

•“Accessing the Inbox ” (page 82)

•“Viewing Inbox call information” (page 82)

•“Storing a number from the Inbox” (page 82)

•“Using the Inbox to make a call” (page 83)

•“Resetting the Inbox” (page 83)

Carrier VoIP

Nortel IP Phone 2007 User Guide (CICM)

NN10300-020 02.03 Standard

7 March 2008

Copyright © 2007, 2008 Nortel Networks

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Contents Nortel IP Phone 2007 User Guide Cicm Page Contents Answering calls Selecting the language Using the Time menu Using the Outbox Following feature changes were made FeaturesNew in this release Other changesNew in this release IP Phone 2007 components OverviewIP Phone terminal description Upgradeable firmware Wideband audio support Touch panel descriptionApplication area Touch panel application area Touch panel application area cont’d Component Description Tools areaCalibration Softkey functionalityStylus Terminal indicators Touch screen maintenanceTouch screen will need occasional cleaning Overview Main menu IP Phone 2007 menu systemsLogoff AudioReset FeatureAssign LabelUpgrade DiagnosticsUser HistoryLocal diagnostics Network configurationTouch panel setup Tools menuTftp upgrade How to use the navigation keysContrast and brightness USB devicesIP Phone 2007 menu systems Risk of equipment damage Connecting the IP Phone to the LANIP Phone connectors Procedure job aidPassword screen appears Logging onPress Ok You are logged on and the Menu screen appears Logging off Confirmation screen appearsYou are logged off from the network Logging off Calibrating the touch panel Maintaining the touch panelTools menu opens System prompts you to touch the center of the red dotFollow this procedure to clean the touch panel Cleaning the touch panelMaking a call using handsfree dialing Making a call using off-hook dialingMaking calls Primary extension is active and you hear a dial toneHandsfree feature is active Making a call using predialEditing a predialed number Line is selected and you hear a dial toneUse the dialpad to enter the new number Making calls Answering calls Follow this procedure to answer a callAnswering a call Answering a second callCall is answered Call is ended Ending a callEnding a call While on an active call Using call holdTransferring a call To put the call on hold, press the Hold keyUsing conference call Call is transferredDial the number of the person you want to add to the call Using the mute feature Red light is turned on to indicate the feature is enabledDuring a call, press the Mute key While on an active call To turn off call forward, touch the forward key Using call forwardUsing call forward Navigating the menu system Follow this procedure to navigate the main menuNavigating the main menu Selected menu opensSelect and open Default Volumes Navigating the Feature menuFollow this procedure to open the Feature menu Navigating the Audio menuNavigating the User menu Navigating the Time menuSee Changing your password Viewing and editing your audio profile Using the Audio menuList of available profiles appears Viewing and editing the default volumesCheck mark appears beside the selection New profile is saved and you return to the main menuFollow this procedure to view and edit the dialpad feedback Resetting a default volumeDefault Volumes menu opens Viewing and editing the dialpad feedbackSelecting a ring tone Open the Tools menu Select and open Display Adjusting the contrast and brightness of the displayContrast screen appears showing Level decreases or increases each time you press the keyAdjusting the contrast and brightness of the display Using the Feature menu Using the Assign menuFollow this procedure to open the Assign menu Defining the key type Feature submenu appearsAssign menu opens Fundamentals, NN10044-111Assigning a directory entry to a feature key Enabling or disabling autoscrollDirectory contact list opens AutoScroll screen appears Enabling or disabling the InboxUsing the Options menu Labeling a feature keyFollow this procedure to open the Options menu Enabling or disabling auto hideSelecting the default line key Resetting the feature key to the default settings From the Options menu, select and open Default FeatureDefault Features screen appears, showing a list of DN keys Using the Feature menu Press Cancel Follow this procedure to select your language preferenceSelecting the language Terminal now displays text in the selected languageSelecting the language Setting the time zone Using the Time menuEnabling Daylight Saving Time Time displayed changes to that of the selected zoneFollow this procedure to disable Daylight Saving Time Setting the time formatDisabling Daylight Saving Time Select On Press OkSetting the date format To enable a format, select it and press OkCheck mark appears beside the format currently in use Resetting the default time Viewing your login type Using the User menuFollow this procedure to view your user name Viewing your usernameIf you have permission to edit this feature, press Ok Viewing, disabling, or enabling the auto login featureChanging your password Using the User menu Testing the local mode Testing the local mode Performing a firmware upgrade Second confirmation screen appearsFirmware is downloaded Performing a firmware upgrade Using the directory Adding or editing a directory entryDirectory menu opens Deleting an entry from the directory Enter the number Press Ok You are asked to confirm the action Press Ok and then press Yes to confirm the action Making a call using the directoryDial screen appears Number is dialedUsing the directory Using the Inbox Viewing Inbox call information Accessing the InboxStoring a number from the Inbox List of options appearsResetting the Inbox Using the Inbox to make a callFrom the History menu, select Reset Inbox Press Ok Using the Outbox Accessing the OutboxFollow this procedure to access and use the Outbox Storing a number from the Outbox Viewing Outbox call informationPress the Outbox key Select a number from the listResetting the Outbox Using the Outbox to make a callFollow this procedure to make a call from within the Outbox Follow this procedure to delete the contents of the OutboxUsing the Outbox Adjusting the sleep timer Time increases or decreases each time you press the key Using the Preferences tool Open the Tools menuPress the button in the Icon column To return to the main display, press Exit again You return to the Preferences menuProcedure job aid Using the Preferences tool Using the on-screen keyboard to enter text Press the keyboard iconOn-screen keyboard is displayed Using the on-screen keyboard to enter text Letter appears on the display Using the dialpad to enter textProcedure job aid Feature Access Code Access Code summaryAccess Code summary Page Nortel IP Phone 2007 User Guide Cicm