Nortel Networks BCM50 2.0 guide

Using the telset configuration interface

This section provides maps of the telset configuration menus. The telset configuration is a tool that is used for system configuration if there is no network connection to your BCM50, or for quick configuration changes, such as changing features in a DN record or updating one of the speed dial lists.

Although these menus have most of the features found in the Element Manager user interface, they are not necessarily in the same location. The goal of this section is to help you quickly locate feature programming within the telset configuration menus.

Note: For telset admininstration for CallPilot Vmail via F983, see the

Call Pilot Telephone Administration Guide (NN40090-500).

Programming with the telset telephony interface

When your system is installed, your installer, or customer service representative, programs it to work with your telephone lines, with your private network if you have one, and with optional equipment. In some cases, they also can provide customization for your specific office requirements. If your system is connected to an IP network, the Element Manager interface provides the most complete access for system programming and any post-installation adjustments you may want to make.

However, if your system is not connected to an IP network, or if your system administrators do not have access to a computer with the Element Manager installed, you can use the telset configuration interface to program or customize your system setttings.

Some settings will need to be updated regularly, because of staff requirements or new business contacts, and it is sometimes easier to make quick changes through this menu rather than through the Element Manager.

There are four ways to use the teleset configuration interface to customize and maintain your BCM50 system:

•Initial programming is performed for you by your installer or customer service representative. This establishes how the system interacts with lines, telephones, and other equipment. The user who performs the initial programming also has access to the FEATURE 9*8 telset configuration menu, which allows access to system administration features.

•Post-installation programming, for example to change how features work for the system, is performed by a user assigned as a system coordinator.

•Post-installation programming for basic configuration changes can be provided to the telset user without exposing the more sensitive programming areas. For example:

—set user information (FEATURE **user (FEATURE **8737))

—set the Q and Z on the dialpad (FEATURE **dialpad (FEATURE **3425723))

BCM50 Telset Administration Guide

BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.