Nortel Networks BCM50 2.0 manual User access to the FEATURE**CONFIG interface

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20Using the telset configuration interface

•Personal programming, to change functions related to how the telephone works, is available to anyone through the Feature button on the telephone.

User access to the FEATURE**CONFIG interface

User identification and user passwords are required to access the telset configuration menus (FEATURE **CONFIG). Although there are a set of default user IDs and passwords, for security purposes it is recommended strongly that these be changed as part of the initial startup activities. Also, it is recommended that each user has a unique user ID and password. This allows for more accurate usage tracking.

User identification and passwords for the telset interface are defined either in the Element Manager or by using the FEATURE 9*8 telset administration menu, see “Using FEATURE 9*8 for initial configuration” on page 12, which is only accessible to users with administrator (Installer) privileges.

There are four levels of user access for the telset telephony configuration menus. These are described in the Table 1. Refer to the system administration information for the Element Manager for information about assigning these access privilege levels to users. Refer to “Activating user accounts and changing passwords” on page 15 through that interface.

A user with Installer or System coordinator+ privileges can also use the Password heading in this menu to change passwords for each privilege level.

Table 1 User access privileges

Access privilege levels

Description of access

Installer

Has full access to all telset menus, including FEATURE 9*8.

System coordinator+

Has full access to all telset telephony menus relating to telephony

 

system or device set up.

System coordinator

Has more limited access to telset telephony menus relating to

 

telephony system and device set up. For example, this level of user

 

cannot define trunks.

Basic

Has access limited to changing DN record information.

Debug

 

In addition, there are two default telset access passwords for the voicemail and call center telset menus. Refer to the BCM50 Administration Guide (NN40020-600) for details.

NN40020-604

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Contents BCM50 Telset Administration Guide Copyright 2006 Nortel Networks, All Rights Reserved Contents Contents NN40020-604 Purpose About this guideAudience Symbols and conventions used in this guide AcronymsFeature How to get Help Related publicationsGetting Help through a Nortel distributor or reseller Getting started with BCM NN40020-604 Administration telset interfaces Initial setup telset menusUsing Feature 9*8 for initial configuration Logging in to the F9*8 interfaceLog in menu Entering keycodes and feature settings Shows the layout for Features ListActivating user accounts and changing passwords Viewing or entering IP network informationShows the layout for IP Address System restart Shows the layout for System RestartAdministration telset interfaces NN40020-604 Using the telset configuration interface Programming with the telset telephony interfaceUser access to the FEATURE**CONFIG interface Access privilege levels Description of accessProgramming telephones Navigating the telset menusUsing an IP phone to navigate the menus What the navigation headings and directions mean Copy Top-level menu of the telset telephony configuration tree About the Feature **CONFIG menu systemTerminals and Sets Terminals and Sets Sheet 1 BCM50 Telset Administration Guide Terminals and Sets Sheet 2 NN40020-604 Terminals and Sets Sheet 3 BCM50 Telset Administration Guide Terminals and Sets Sheet 4of NN40020-604 Lines Sheet 1 BCM50 Telset Administration Guide LinesLines Sheet 2 NN40020-604 Services Services Sheet 1 BCM50 Telset Administration GuideServices Sheet 2 NN40020-604 Services Sheet3 BCM50 Telset Administration Guide System speed dials System speed dials NN40020-604Passwords Feature passwords Time and DateTime and Date BCM50 Telset Administration Guide System programming System prgming Sheet 1 NN40020-604System prgming Sheet 2 BCM50 Telset Administration Guide System prgming page 3 NN40020-604 System prgming Sheet 4 BCM50 Telset Administration Guide System prgming page 5 NN40020-604 System prgming Sheet 6 BCM50 Telset Administration Guide System prgming Sheet 7 NN40020-604 Telco features Telco features BCM50 Telset Administration GuideHardware Hardware Sheet 1 NN40020-604Hardware page 2 BCM50 Telset Administration Guide Maintenance Maintenance Sheet 1 NN40020-604Maintenance Sheet 2 BCM50 Telset Administration Guide Usage metrics Usage Metrics NN40020-604Index NumericsIndex NN40020-604
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

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Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.
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