Nortel Networks 2210 manual While on an active call, Place a call on hold, Transfer a call

While on an active call

While on an active call

This section describes features available during an active call.

Place a call on hold

Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by placing it on hold and then answer the second call.

To place a call on hold:

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To retrieve a call on hold:

Press the Function key and the number 2 key to activate the Hold function. The number corresponding to the line on hold flashes in the upper display area.

Note: If Automatic Hold is enabled, the active call is automatically placed on hold when you answer the second call.

1.Press the Line key to access the Feature Keys menu in the active (off-hook) state.

2.Press the number key corresponding to the flashing line number in the upper display area.

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct a call to a third party:

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1.Press the Transfer soft key. The other party is on hold and a dial tone sounds. The line number corresponding to the line on hold flashes steadily in the upper display area.

2.Dial the DN number to which the call is being transferred.

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