Caller cannot hear me at all! Microphone may be muted: During a call, press b.
There’s no dialling tone!
•No power: Check the connections.
•Battery is empty: Charge the battery.
•Move closer to the base station.
•Wrong line cable used: Use the line cable provided.
•Line adaptor is required: Connect the line adaptor to the line cord.
Caller cannot hear me clearly!
•Move closer to the base station.
•Move the base station at least one metre away from any electronic appliances.
Frequent noise interference on my radio or television!
•Move the base station as far away as possible from the electrical appliances.
Product behaviour
Keypad does not work!
•Unlock your keypad: Long press *in idle mode.
The handset warms up when making a long call!
•This is a normal behavior. The handset consumes energy while calling.
The handset cannot be registered to the base station!
•Maximum number of handsets (5) has been reached. To register a new handset, unregister an existing handset.
•Remove and replace the handset battery.
•Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset.
•Make sure that you have entered the correct PIN code. If you have not changed it, by default it is 0000.
Caller’s number is not displayed!
•Service is not activated: Check your subscription with your network operator.
I cannot change the settings of my voice mail
•Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.
Poor audio quality and the
antenna icon | is blinking! |
•The indoor and outdoor range of the phone is up to 50 metres and 300 metres respectively. When the handset moves beyond the
operation range, the antenna icon
will blink.
50 | Frequently asked questions |