Making Calls, Answering Calls | Avaya 9508 specification

Making Calls

If you are not already on a call, just dial the number. The first available appearance button is used for the call. Alternatively, press a specific appearance button in order to make a call using that button.

Set a Callback

If the call is to an internal user and they do not answer, you can press CallBack and end the call attempt. When the user ends their current or next call, the system will call you and, when you answer, automatically make another call attempt to the user.

Calling a Person from the Contacts List

You can use any directory contact to make a call. You can also use the directory in any function where Dir is displayed.

1.Press the CONTACTS key. The directory menu is displayed.

2.Use the left/right keys to select the type of directory entries you want displayed; External, Users, Groups, Personal (Your own personal directory contacts) or All.

3.Use the up/down keys to scroll through the list or start dialing the name you want to find to display matching entries. If you dial a name, to return to the full list, press Clear.

4.To view more details of the highlighted name, press Details. To return to the directory press List.

5.When the required entry is highlighted, press Call or press the button next to the name.

Redialling a Previous Number

1.Press Redial. Use the up/down arrow keys to scroll through your 10 most recent outgoing calls.

2.Press Call to call the number displayed in the call record.

Answering Calls

A slow flashing appearance button indicates an alerting call. This may also be accompanied by ringing and by the message lamp flashing. If you are currently not on a call:

∙To quiet the ringing, press Ignore. The call will still continue alerting visually.

∙To redirect the call to your mailbox, press To VM if shown.

∙To answer the call using the handset, lift the handset.

∙To answer the call handsfree, press the SPEAKER key.

∙To answer the call on a headset, press the HEADSET key.

Once you have answered the call, you can switch between different talk modes:

∙To switch to using the handset, simply lift the handset.

∙To switch to handsfree, press the SPEAKER key. If you were using the handset you can now replace it.

∙To switch to headset mode, press the HEADSET key. If you were using the handset you can now replace it.

∙Pressing the call's appearance key or any other appearance key will put the call on hold.

Answering Another Call

If you are already on a call, answering a new call automatically puts the existing call on hold.

∙To answer the call, press the appearance button. Your existing call is put on hold.

∙Alternatively, using the up/down keys, scroll the display highlight the waiting call and select the action you want to apply; Answer, To VM, Ignore or Drop.

Divert a Call to Voicemail

You can transfer a call targeted at you directly to your voicemail mailbox.

1.If the call is not the currently highlighted call on the display, use the up/down keys to highlight it.

2.Press To VM. The call is redirected to your mailbox.

Quiet a Ringing Call

You can quiet the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring.

1.If the call is not the currently highlighted call on the display, use the up/down keys to highlight it.

2.Press Ignore.

9508 Phone Quick Guide	Page 2
IP Office	Issue 02a (12/19/2011)

9508 specifications

The Avaya 9508 is a robust and versatile desk phone designed to meet the needs of modern business communication. It is widely recognized for its ability to handle a variety of call types and its user-friendly interface, making it an ideal choice for organizations seeking both efficiency and functionality.

One of the standout features of the Avaya 9508 is its large, high-resolution display, which provides users with an intuitive user experience. The screen allows for easy navigation through menus, making it simple to access contacts, call logs, and other essential features. The phone also boasts a programmable button layout, allowing users to customize their most frequently used functions for quick access.

In terms of audio quality, the Avaya 9508 excels with its advanced speakerphone capabilities and HD voice technology, delivering crystal-clear sound during calls. This enhancement is critical for collaborative environments, ensuring that every participant can be heard without distortion, even in larger conference settings.

The Avaya 9508 phone also incorporates a range of connectivity options. It supports Ethernet and can be easily integrated into existing network infrastructures, providing flexibility for both wired and wireless environments. Additionally, it is compatible with several Avaya communication solutions, including Avaya Aura and Avaya IP Office, enabling seamless integration into various enterprise systems.

Another notable characteristic is the phone’s support for a wide array of communication protocols. This adaptability means that businesses can take advantage of advanced features such as call transfer, hold, and conference calling without worrying about compatibility issues.

Moreover, the Avaya 9508 is designed with user convenience in mind. It features a built-in headset jack for those who prefer hands-free communication, along with support for Bluetooth devices, allowing users to connect their mobile phones or headsets effortlessly.

The Avaya 9508 also places a significant emphasis on security, featuring encryption and secure authentication methods to protect sensitive voice communications. This is especially crucial for organizations that handle confidential information and require compliance with industry regulations.

In summary, the Avaya 9508 desk phone stands out in the realm of business communication devices. With its sophisticated features, superior audio quality, customizable layout, and security measures, it provides a reliable solution for organizations looking to enhance their communication capabilities. Whether for individual use or in a multi-user environment, the Avaya 9508 is designed to meet the evolving demands of today’s workplaces.