Call Handling, Starting a Conference

Call Handling

Adjust the Call Volume

You can adjust the volume of the incoming audio while you are on the call:

1.With the call connected, press the VOLUME key.

2.Use the + plus and – minus keys to adjust the volume.

Note: The volume is separately adjusted for the device (handset, headset or speaker) you are currently using.

Muting a Call

Muting a call stops the caller from hearing you. However you can still hear them. The mute setting remains active even if you switch between calls using hold and or appearance buttons. If you change how you are listening to the call, for example switching from the handset to the speaker, the mute setting is canceled.

1.To activate mute, press the MUTE key. The button will be lit while mute is active.

2.To switch mute off, press the key again.

Ending a Call

∙The Drop option can be used to end the currently highlighted call.

∙If the call is on the phone's speaker, the SPEAKER key is lit. Pressing the key again will end the call.

∙If the call is on the phone's headset, the HEADSET key is lit. Pressing the key again will end the call.

∙If the call is on the phone's handset, replacing the handset will end the call.

Starting a Conference

If you have a connected call and have held alternate calls, pressing Conf will start a conference with all those calls.

Otherwise, to start a conference or to add another party to a conference:

1.Press Conf.

Your current call is automatically put on hold.

2.Dial the party that you want to add to the conference.

3.If they answer and want to join the call, press Conf again.

4.If they do not want to join or do not answer, press Drop and then press the appearance key of the held call.

Dropping/Muting Parties

1.While in the conference, press the Details key. Scroll through the list of callers in the conference and:

∙To drop a caller from the conference, highlight them and press Drop.

∙To mute a caller, highlight them and press Mute. Repeat this to unmute them.

∙To return to the call display, press Back.

Transferring Calls

To transfer a call, your phone must have an available call appearance button. If all your call appearance buttons are in use, end or park one of your existing calls.

1.Press Transfer. The current call is automatically put on hold.

2.Dial the number for the transfer. Alternatively, press Dir to select a destination from the directory.

∙To complete the transfer, press Complete while the call is still ringing or after being answered.

∙If the transfer destination does not answer or does not want to accept the call, press Cancel.

Transfer to Voicemail

You can use the Message key to transfer a call to another user's or group's voicemail mailbox.

1.With a call connected, press the Message key. You can still continue talking.

2.Dial the extension number of the user or group and press Select.

Redirecting Calls

Do Not Disturb

When you select 'do not disturb', your calls are redirected to voicemail if available or otherwise hear busy tone. Calls to any group of which you are a member are not presented to you. You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone.

1. Press Features. Use the up/down keys to highlight Call Settings. Press Select.

9508 Phone Quick Guide	Page 3
IP Office	Issue 02a (12/19/2011)

9508 specifications

The Avaya 9508 is a robust and versatile desk phone designed to meet the needs of modern business communication. It is widely recognized for its ability to handle a variety of call types and its user-friendly interface, making it an ideal choice for organizations seeking both efficiency and functionality.

One of the standout features of the Avaya 9508 is its large, high-resolution display, which provides users with an intuitive user experience. The screen allows for easy navigation through menus, making it simple to access contacts, call logs, and other essential features. The phone also boasts a programmable button layout, allowing users to customize their most frequently used functions for quick access.

In terms of audio quality, the Avaya 9508 excels with its advanced speakerphone capabilities and HD voice technology, delivering crystal-clear sound during calls. This enhancement is critical for collaborative environments, ensuring that every participant can be heard without distortion, even in larger conference settings.

The Avaya 9508 phone also incorporates a range of connectivity options. It supports Ethernet and can be easily integrated into existing network infrastructures, providing flexibility for both wired and wireless environments. Additionally, it is compatible with several Avaya communication solutions, including Avaya Aura and Avaya IP Office, enabling seamless integration into various enterprise systems.

Another notable characteristic is the phone’s support for a wide array of communication protocols. This adaptability means that businesses can take advantage of advanced features such as call transfer, hold, and conference calling without worrying about compatibility issues.

Moreover, the Avaya 9508 is designed with user convenience in mind. It features a built-in headset jack for those who prefer hands-free communication, along with support for Bluetooth devices, allowing users to connect their mobile phones or headsets effortlessly.

The Avaya 9508 also places a significant emphasis on security, featuring encryption and secure authentication methods to protect sensitive voice communications. This is especially crucial for organizations that handle confidential information and require compliance with industry regulations.

In summary, the Avaya 9508 desk phone stands out in the realm of business communication devices. With its sophisticated features, superior audio quality, customizable layout, and security measures, it provides a reliable solution for organizations looking to enhance their communication capabilities. Whether for individual use or in a multi-user environment, the Avaya 9508 is designed to meet the evolving demands of today’s workplaces.