Avaya 200-Type Module Analog manual Visual Power Indicators, Resolving Problems

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Overview

The 200-type Module Analog Adjunct Interface is an optional device that can be installed with the Avaya 2420 Digital Telephone. This module allows you to connect an analog device (such as an answering machine) to the telephone.

NOTE: Disconnect the 2420 telephone from the wall jack and remove power before removing and/or installing the 200-type module. Refer to the 20-Type Stand, 200-Type Module Analog (U.S.) Adjunct Interface, and

201-Type Module Recorder Interface Installation and Safety Instructions (555-233-132) for more information.

Requirements

The 200-type module requires the installation of the 20-type desk stand. Refer to the 20-Type Stand,

200-Type Module Analog (U.S.) Adjunct Interface, and 201-Type Module Recorder Interface Installation and Safety Instructions (555-233-132) for more information.

Switch Settings

The 200-type module has two channel setting switches that allow you to specify whether an analog device connected to the 200-type module uses the same line as the 2420 telephone (Channel 1) or separate lines (Channel 2). For more information, refer to the 20-Type Stand, 200-Type Module Analog (U.S.) Adjunct Interface, and 201-Type Module Recorder Interface Installation and Safety Instructions (555-233-132).

Troubleshooting

Visual Power Indicators

The 2420 telephone display provides visual indication whether the module has power. To view the power status, select the Options softkey from the 2420 telephone Home screen, and then select the Self Test feature button. “-” indicates that the module is not receiving power or is not operating properly. “1” indicates that a single module is receiving power and is operating properly. “2” indicates that two modules are receiving power and are operating properly.

Resolving Problems

If the module is not receiving power or you do not receive dial tone, refer to the following information to resolve the problem.

PROBLEM: MODULE DOES NOT HAVE POWER

1Verify that all cords are securely connected at both ends.

2Verify that the line cord connecting the auxiliary supply to the telephone is an 8-wire cord.

3Verify that the 20-type stand is connected to the 2420 telephone.

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Contents Type Module Analog U.S. Adjunct Interface Obtaining Products CE Mark Your Responsibility for Your SYSTEM’S SecurityVisual Power Indicators Resolving ProblemsProblem Module does not have Power Problem the 2420 Telephone does not have Dial Tone Problem the Module does not have Dial ToneProblem YOU Cannot MAKE/ANSWER Calls AT Your 2420 Telephone Problems Related to External Speakerphones