BT Big Button 100 – Issue 2 – Edition 1 – 10.02.06 – 6361
22 General information
In the unlikely event of a defect occurring, please return the product with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 08702 405029 or a local qualified repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please remember to include all parts including the line cords. (Please note that we cannot take responsibility for goods damaged in transit.) Please return it to point of purchase. If posting, please obtain and keep proof of posting from the Post Office.
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Big Button 100 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is less than 4.