AltiGen comm IP 710 user manual Greeting Button, Activity Button

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TH - number of calls in the queue whose queue time is greater than the service level threshold

SL - service level in percentage

Not Ready - the agent is not ready to receive workgroup calls

Greeting Button

The IP 710 phone’s Greeting button is a shortcut to the greeting feature in voice mail. It lets users:

Record a greeting

Enter a directory name

Select which greeting to use

Greetings are affiliated with activity codes. The user can choose, for example, the “meeting” greeting or the “business travel” greeting. See “Activity Button,” below.

Activity Button

The IP 710 phone’s Activity button lets users select an activity code that corresponds to their activity status (for example, at a meeting or in training). The selected code appears in the upper right of the LCD screen.

When an IP 710 user calls an extension in the system that has activity codes set up and the call goes into RNA handling, or the destination user has DND enabled, the activity code is displayed on the IP phone.

Note: Called party activity display is not available in Basic mode. Also, the activity displayed on the IP phone may truncate the caller ID/ caller name.

The administrator can change the activity codes in Alti Admin/ACM Admin in the System Configuration dialog box, Activity tab.

To select an activity code from the IP 710 phone: 1. Press the Activity button.

2. Press / to scroll through the codes.

3. Press Enter to select a code.

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Contents IP 710 Phone Trademarks Contents User Guide Page IP 710 Manual Warranty What The Warranty CoversHow to Obtain Service About This Manual Related DocumentationIP 710 Manual IP 710 Phone 16 21 13Busy Lamp Field BLF key, an AltiServ Feature Logged in as an extension IP 710 Phone, Bottom View Hardware Items in the Package IP 710 Phone, Left ViewSupported Telephony Features Feature DescriptionIP 710 Manual Single Call Waiting, Multiple When Multiple Call Waiting isCall Waiting or Live Call Line number if Line Park is not Configured by the system Setting Up the IP 710 Phone Phone Startup Process Menu System EnterCheck FW Firmware checking state To Use IP 710 in Power over Ethernet Mode To Remove the PoE ModuleMiscellaneous Operation Notes IP 710 Manual Phone Settings Configuring the IP 710 PhoneSetting Menu Path Description System Settings Network Settings Registration from the Phone’s Menu Configuring IP SettingsAssigning a Local IP Address Updating Phone Firmware Assigning a Tftp ServerSetting Ring Tones Configuring NATEnabling NAT Workgroup Status Display Distinctive Ringing SupportGreeting Button Activity ButtonUser Guide LCD ScreenBasic Phone Operation Function KEY SequenceConference Greeting BLF Feature Codes Dialing an IP Number Directly from the IP IP 710 Manual Specifications Appendix aPower TroubleshootingDimensions Problem/Symptom SolutionAppendix a 38 IP 710 Manual LCD Messages Local Menu Configuration MessagesMessage Explanation IP Phone Running Messages Message DefinitionIP Phone Boot Messages 42 IP 710 Manual Glossary Dual Tone Multi Frequency see Dtmf44 IP 710 Manual Glossary 46 IP 710 Manual IP 710 Manual 48 IP 710 Manual Index 50 IP 710 Manual IP 710 Manual

IP 710 specifications

The AltiGen Communications IP710 is a versatile and advanced VoIP phone designed for businesses seeking effective communication solutions. This device is part of AltiGen’s extensive product range, which emphasizes quality, reliability, and user-friendly features. The IP710 is engineered to enhance productivity and streamline collaboration in modern workplace environments.

One of the standout features of the AltiGen IP710 is its high-definition audio quality, which ensures crystal-clear voice communication. This is pivotal in business settings, where clarity can significantly impact the effectiveness of conversations. The phone is equipped with wideband audio technology, allowing it to deliver superior sound quality over standard telephony systems. Additionally, echo cancellation and noise suppression technologies enhance the user experience, making discussions more pleasant and less prone to interruptions.

The IP710 includes a large, backlit display, providing users easy access to essential information and features. The intuitive user interface supports easy navigation, enabling users to manage calls effectively. With programmable function keys, users can customize their phone according to their specific needs, facilitating quick access to frequently used features. The phone also has multiple lines and SIP account support, allowing users to handle several calls simultaneously, which is particularly beneficial for busy professionals and receptionists.

In terms of connectivity, the AltiGen IP710 is compatible with various network environments and can be easily integrated into existing IT infrastructures. Its Power over Ethernet (PoE) capability simplifies installation by eliminating the need for a separate power supply, making it flexible for deployment in diverse settings.

Security features have also been taken into account, with support for encrypted Voice over IP (VoIP) protocols, ensuring that calls remain secure and private. This is a vital consideration for organizations that handle sensitive information.

The AltiGen IP710 is designed with the modern workplace in mind, supporting various communication protocols and offering comprehensive features like call forwarding, conferencing, and voicemail. Its adaptability ensures that it can cater to the unique needs of different business models.

In summary, the AltiGen IP710 VoIP phone combines advanced audio technology, user-friendly design, and robust connectivity options, making it a valuable asset for any organization striving to enhance its communication capabilities. With its emphasis on security and flexibility, this device exemplifies innovation in business telephony.