AltiGen comm IP 710 user manual How to Obtain Service

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How to Obtain Service

End user customers should contact your Authorized AltiGen Dealer for service. Authorized AltiGen Dealers must follow the steps below for service:

1.Take or ship the product (shipment prepaid) to your AltiGen distributor or to AltiGen Communications, Inc.

All materials being returned to AltiGen must have an associated RMA num- ber. RMA numbers are issued by AltiGen Customer Service and can be obtained by calling 1-888-ALTIGEN (258-4436) or submit an online RMA request via the AltiGen Partner Resource Center, at http://dealer.altigen.com. AltiGen reserves the right to refuse return of any material that does not have an RMA number. The RMA number should be clearly marked on the outside of the box in which the material is being returned. For example:

Attn.: RMA # 123

AltiGen Communications, Inc.

4555 Cushing Pkwy.

Fremont, CA 94538

Upon authorization of return, AltiGen will decide whether the malfunction- ing product will be repaired or replaced.

2.To obtain warranty service, you will be required to provide:

a)The date and proof of purchase

b)Serial number of the product

c)Your name and company name

d)Your shipping address

e)A description of the problem.

3.For additional information contact your AltiGen Dealer or AltiGen Communications, Inc.

Effect of State Law

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales Outside the U.S.A.

For AltiGen Communications products sold outside of the U.S.A., contact your AltiGen Communications dealer for warranty information and services.

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Contents IP 710 Phone Trademarks Contents User Guide Page IP 710 Manual Warranty What The Warranty CoversHow to Obtain Service About This Manual Related DocumentationIP 710 Manual IP 710 Phone 16 21 13Busy Lamp Field BLF key, an AltiServ Feature Logged in as an extension IP 710 Phone, Bottom View Hardware Items in the Package IP 710 Phone, Left ViewSupported Telephony Features Feature DescriptionIP 710 Manual Call Waiting or Live Call When Multiple Call Waiting isSingle Call Waiting, Multiple Line number if Line Park is not Configured by the system Setting Up the IP 710 Phone Phone Startup Process Menu System EnterCheck FW Firmware checking state To Use IP 710 in Power over Ethernet Mode To Remove the PoE ModuleMiscellaneous Operation Notes IP 710 Manual Setting Menu Path Description Configuring the IP 710 PhonePhone Settings System Settings Network Settings Assigning a Local IP Address Configuring IP SettingsRegistration from the Phone’s Menu Updating Phone Firmware Assigning a Tftp ServerEnabling NAT Configuring NATSetting Ring Tones Workgroup Status Display Distinctive Ringing SupportGreeting Button Activity ButtonUser Guide LCD ScreenBasic Phone Operation Function KEY SequenceConference Greeting BLF Feature Codes Dialing an IP Number Directly from the IP IP 710 Manual Specifications Appendix aTroubleshooting DimensionsPower Problem/Symptom SolutionAppendix a 38 IP 710 Manual Message Explanation Local Menu Configuration MessagesLCD Messages IP Phone Running Messages Message DefinitionIP Phone Boot Messages 42 IP 710 Manual Glossary Dual Tone Multi Frequency see Dtmf44 IP 710 Manual Glossary 46 IP 710 Manual IP 710 Manual 48 IP 710 Manual Index 50 IP 710 Manual IP 710 Manual

IP 710 specifications

The AltiGen Communications IP710 is a versatile and advanced VoIP phone designed for businesses seeking effective communication solutions. This device is part of AltiGen’s extensive product range, which emphasizes quality, reliability, and user-friendly features. The IP710 is engineered to enhance productivity and streamline collaboration in modern workplace environments.

One of the standout features of the AltiGen IP710 is its high-definition audio quality, which ensures crystal-clear voice communication. This is pivotal in business settings, where clarity can significantly impact the effectiveness of conversations. The phone is equipped with wideband audio technology, allowing it to deliver superior sound quality over standard telephony systems. Additionally, echo cancellation and noise suppression technologies enhance the user experience, making discussions more pleasant and less prone to interruptions.

The IP710 includes a large, backlit display, providing users easy access to essential information and features. The intuitive user interface supports easy navigation, enabling users to manage calls effectively. With programmable function keys, users can customize their phone according to their specific needs, facilitating quick access to frequently used features. The phone also has multiple lines and SIP account support, allowing users to handle several calls simultaneously, which is particularly beneficial for busy professionals and receptionists.

In terms of connectivity, the AltiGen IP710 is compatible with various network environments and can be easily integrated into existing IT infrastructures. Its Power over Ethernet (PoE) capability simplifies installation by eliminating the need for a separate power supply, making it flexible for deployment in diverse settings.

Security features have also been taken into account, with support for encrypted Voice over IP (VoIP) protocols, ensuring that calls remain secure and private. This is a vital consideration for organizations that handle sensitive information.

The AltiGen IP710 is designed with the modern workplace in mind, supporting various communication protocols and offering comprehensive features like call forwarding, conferencing, and voicemail. Its adaptability ensures that it can cater to the unique needs of different business models.

In summary, the AltiGen IP710 VoIP phone combines advanced audio technology, user-friendly design, and robust connectivity options, making it a valuable asset for any organization striving to enhance its communication capabilities. With its emphasis on security and flexibility, this device exemplifies innovation in business telephony.
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