AT&T TR1909W, TR1909B USE light does not go on, USE light is flashing slowly, Screen is blank

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Appendix

Troubleshooting

IN USE light does not go on.

•Make sure four new AA batteries have been installed properly (see Battery installation on page 6).

The IN USE light is flashing slowly.

•Make sure that all telephones on the same line are hung up.

•Inspect the telephone line cord connection at the wall jack.

Screen is blank.

•Make sure the coiled handset cord is properly and securely connected to the handset and the telephone base.

•Make sure four new AA batteries are installed properly (see Battery installation on page 6).

•You must subscribe to caller ID service from your telephone service provider to see call information on the screen (see About caller ID on page 23).

My caller ID features are not working properly.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area that supports caller ID. Both your and the caller’s telephone service providers must use equipment which are compatible with caller ID service.

•Make sure your service provides caller ID information when on a call. This is sometimes known as caller ID with call waiting, or type II caller ID.

•Make sure you have installed four new AA batteries properly (see Battery installation on page 6).

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Contents User’s manual Congratulations Parts checklist TR1909 Table of contentsProduct overview USE light Handset layoutSwitch hook Listening volumeM1, M2, M3 Dialing keysScreen icons Screen display messagesScreen display messages ProInstallation preparation Battery installation Battery installation Telephone installation Wall installation Place the handset back on the telephone base Switching from wall installation to desktop About the feature menu Feature summary Contrast Menu setupHome area code For calls within your area codeLocal area codes For calls outside your area codePress OPTION/SELECT until you see Local Area CODE? Time and date Tone/pulse LanguageAdjust listening volume Adjust ringer volumeBasic telephone operation Make and answer a callFlash Options while on callsMute Temporary tone dialingTo store a number in a one-touch memory location Memory operation one-touchTo review a number in a one-touch memory location To dial a number in a one-touch memory locationDirectory card To store a number in a speed dial memory location Memory operation speed dialTo review a number in a speed dial memory location To dial a number in a speed dial memory locationCaller ID overview About caller IDHow caller ID works Charlie Johnson How call log worksReviewing the call log Caller ID special messagesTo review the call log To dial the displayed number Deleting call log entriesTo delete a call log entry To delete an entryTo delete all call log entries Copying a call log entry into memoryThere is no dial tone TroubleshootingTelephone does not ring Difficulty storing numbers in memoryUSE light does not go on My caller ID features are not working properlyUSE light is flashing slowly Screen is blankTroubleshooting General product care Technical specificationsImportant safety information Product identifier and REN information FCC and Acta informationConnection and use with the nationwide telephone network Repair instructionsProgramming/testing of emergency numbers Rights of the telephone service providerFCC Part Hearing aid compatibilityWhat does this limited warranty cover? Limited warrantyHow do you get warranty service? How long is the limited warranty period?Other limitations Index