AT&T CL2909 user manual Troubleshooting, Call Info

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Appendix A

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

No dial tone.

Telephone does not ring.

Make sure all plugs are connected properly. Inspect the telephone line cord connections at the wall jack and telephone. Also inspect the coiled handset cord connections at both ends.

Unplug the telephone and connect it to another wall jack. If it still does not work and other telephones in your home are working, the problem is with this telephone.

Make sure the RINGER switch is set to LO or HI.

If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.

Incorrect time

If you subscribe to caller ID service, your service

and date on

 

provider sends the time with the caller ID information.

incoming calls.

 

The time and date should be correct after receiving a

 

 

call. If the time and date is not correct after receiving a

 

 

call, report the problem to your service provider.

 

If you do not have caller ID service, please set the time

 

 

and date manually (see page 13).

 

 

 

CALL INFO

Make sure the telephone line cord is connected properly.

light incorrectly

 

 

flashing.

 

 

Difficulty storing numbers in memory.

Make sure you are pressing the correct sequence of buttons for storing numbers.

If you are interrupted by a recorded announcement asking you to hang up or by a loud buzzing noise, hang up and store the number without lifting the handset.

Screen is blank.

Make sure the batteries are correctly installed.

 

Replace batteries with new batteries.

Screen displays

The telephone has received incomplete or corrupted

ERR.

 

caller ID information from the telephone service

 

 

provider.

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Contents User’s manual Congratulations Canada, dial 1 866Make sure to install four AA alkaline batteriesInstructions Not includedParts checklist Table of contents Appendix a Product overview Quick reference guide RemoveBase lights Screen iconsDisplay screen messages Battery installation Installation options Tabletop installationCheck the mounting bracket Connect the other end of the line cord to a wall jackConnect the handset to the telephone Check for dial toneFigure a Connect the short telephone line cord to the telephoneFollow steps 4-5 in Tabletop installation on Reverse the handset tabData port Telephone settings Language selectionWhich LANGUAGE? Set contrastSet home area code Home Area CODE?Set local area code Locl Area CODE?Set remaining features Set time and dateSET Clock Feature summary Default settings indicated by Telephone operation Chain dialing From a one-touch locationFlash/call waiting HoldTo return to the call MuteRinger volume Call infoOne-touch operation One-touch overviewStore a number in a one-touch location Store a pause or flash in a one-touch entryDial a one-touch number Using handset or speakerphone Using Display DialReview a one-touch entry Delete a one-touch entryDirectory operation Directory memory capacityStore numbers and names in the directory Store a pause or flash in a directory numberReview directory entries Dial a directory numberDelete a directory entry Caller ID operation Charlie JohnsonCaller ID information Information about call history Caller ID Review call historyEND of List Remove all call records Remove ALL?Calls 0 NEW Display dialDialing options Private NameTroubleshooting Call InfoUSE Maintenance Important safety information Especially about corded telephones FCC and Acta information Product identifier and REN informationConnection and use with the nationwide telephone network Repair instructionsRights of the telephone service provider Programming/testing of emergency numbersHearing aid compatibility Part 15 of FCC rules Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Technical specifications RENError Present IndexLine in USE