Appendix A
Troubleshooting
Caller ID isn’t | • | Caller ID is a subscription service. You must subscribe to |
working. |
| this service from your telephone service provider for this |
|
| feature to work on your telephone. |
| • | If you subscribe to |
|
| subscriber line - DSL) through your telephone line, you |
|
| must install a DSL filter between the telephone line |
|
| cord and the telephone wall jack (page 5). The filter |
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| prevents noise and caller ID problems caused by DSL |
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| interference. Please contact your DSL service provider |
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| for more information about DSL filters. |
| • | Your caller must be calling from an area that supports |
|
| caller ID. |
| • | Both your and your caller’s telephone service providers |
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| must use equipment that is compatible with caller ID. |
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|
No caller ID | • | Make sure your telephone service provider provides |
information |
| caller ID information while you are on a call. This is |
while on a call. |
| sometimes known as caller ID on call waiting or type 2 |
|
| caller ID. |
| • | The telephone cannot display the information if another |
|
| telephone on the same line is in use. Make sure all |
|
| extensions are on hook. |
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|
Display dial | • | A home area code must be programmed. If you try to |
| display dial before entering a home area code, you | |
does not work. |
| |
| will be prompted to enter the home area code. Enter | |
|
| |
|
| the code or enter 000 if you dial 10 digit telephone |
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| numbers. Then press OPTIONS. |
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|
Screen | • | Make sure the telephone line cord is connected |
incorrectly |
| properly. |
displays LINE IN |
|
|
USE. |
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|
No caller ID | • | The telephone cannot display or store the information |
information for |
| while another telephone is using the same telephone |
some calls. |
| line, whether this CL2909 telephone is being used or not. |
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|
I cannot edit a | • | Editing directory entries is not available. You need to |
| create a new entry. | |
directory entry. |
| |
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