AT&T ATT950 user manual Case of difficulty, Telephone operation, Problem Solution

In case of difficulty

In case of difficulty

If you have difficulty operating this phone, try the suggestions below.

For customer service, visit our website at www.telephones.att.com

or call 1 (800)222-3111. In Canada, please call 1 (866) 288-4268.

Have the serial number, found on the underside of your phone, available when contacting customer service. Please also retain your receipt as your proof of purchase.

To purchase accessories or replacement parts, please contact customer service through the above website or telephone number.

Telephone operation

Problem	Solution
No dial tone	Make sure all plugs are connected properly.
	Inspect the telephone line cord connections
	at the modular jack and telephone. Also
	inspect the coiled handset cord connections
	at both ends.
	Unplug the telephone and connect it to
	another modular jack. If it still does not
	work and other telephones in your home
	are working, the problem is with this
	telephone.

Problem	Solution
Telephone does	Make sure the RINGER switch is not set to
not ring	OFF.
	If there are several other telephones on the
	same line, try disconnecting some of the
	other telephones. Having too many
	telephones connected can also create
	problems such as low ringer volume or
	impaired sound quality during calls.

Problem	Solution
Incorrect time	The local telecom provides the time of
and date on	the call along with the other caller ID
incoming calls	information. Report the problem to the
	telephone company. (Telephone should
	show correct time after the first call) If
	you do not have caller ID service, please
	set the time manually.

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