Case of Difficulty, No Dial Tone

957_book_2ATT ill at margins 11/16/00 1:40 PM Page 19

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

No Dial Tone

•Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connections at both ends.

•Unplug the telephone and connect it to another modular jack. If it still does not work, and other telephones in your home are working, the problem is with this telephone.

Call Cannot Be Dialed or Is Dialed Slowly

•Make sure you choose the correct dial mode (see FEATURE SETTINGS). If you have dial pulse service, you cannot dial numbers with the phone set to touch tone dialing.

•If you have just used the Temporary Tone feature, leave the handset on the base for a few seconds before making another call.

Telephone Does Not Ring

•Make sure the RINGER switch is not set to OFF.

•If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.

Difficulty Storing Numbers in Memory

•Make sure you are pressing the correct sequence of buttons for storing numbers.

•If you are interrupted by a recorded announcement telling you to hang up or by a loud buzzing noise, hang up and try to enter the number more quickly.

•Try calling the number you want to store in memory. When the call is ended, press d, O, R.

•If someone lifts an extension phone while you are storing numbers in memory, programming might be interrupted. Make sure all extensions are on hook while storing numbers in memory.