AT&T partner plus communications system manual Disallowed & Allowed Telephone Numbers

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Disallowed & Allowed Telephone Numbers

With Disallowed Telephone Numbers you can prevent users who can normally make outgoing calls from dialing specific telephone numbers or categories of telephone numbers (e.g., calls to 976 exchanges for pre-recorded messages, such as horoscopes, and 900 area code “chat lines”).

To prevent or allow calls to specific area codes (for example, calls to the 900 area code) requires programming 2 versions of the area code: 0900 and 1900. Follow the examples below—the left box if you dial a “0” or “1” for long distance, or the right box if you don't.

Conversely, Allowed Telephone Numbers are exceptions to dialing restrictions.

EXAMPLE DISALLOWED LISTS

DIALING “0” OR “1” FOR LONG DISTANCE

IS REQUIRED

IS NOT REQUIRED

For example, you might disallow (prevent) the dialing of 976 telephone numbers, but allow dialing of 976-1212 for weather reports. Or, you can use Allowed Telephone Numbers to permit people at extensions with dialing restrictions to dial certain telephone numbers, local exchanges, or area codes. For example, you may want people at normally toll-restricted extensions to be able to call specific customers or suppliers.

By combining Dialing Restrictions and Disallowed Telephone Numbers with selected exceptions (via Allowed Telephone Numbers, Marked Speed Dial Numbers, and a list of Emergency Telephone Numbers you will specify later), you can control outgoing call traffic and associated costs without placing unreasonable constraints on your staff.

Prevent calls to

976 Exchanges

900 Area Code

011 Foreign Countries

These entries are necessary only in states where dialing “0” or “1” is required for toll calls within the state (example: in NJ, which has two area codes, a person in 201 who wants to call 609 must dial a “1” first).

Item

Telephone Number

01

976

 

02

0976

 

03

1976

 

04

0!1!976

 

 

 

 

05

0!0!976

 

 

 

 

06

1!1!976

 

 

 

 

07

1!0!976

 

 

 

 

08

0900

 

091900

10011

Item

Telephone Number

01

976

 

 

02

!0!976

 

 

03

!1!976

 

 

04

900

05011

06

07

08

09

10

Form C Instructions (top):

Use form C to create lists of disallowed and allowed telephone numbers, and to assign the lists to extensions.

1. Create lists. You can create up to 4 lists each of Disallowed and Allowed

Telephone Numbers.

In the space under the List number, write in a description, if any, you

 

want to use to identify the list (for example, “Suppliers”).

Under “Telephone Number” write the area codes, local exchanges, or

2 . Assign Lists. In the “Extension Assignments” box, assign the lists to the extensions in your system, in any combination, by placing an “X” in the appropriate columns. For example, you could assign List 1 and 2 to Ext. 11, but only List 1 to Ext. 12.

Emergency Telephone Numbers

You can create a list of up to 10 emergency numbers that can be dialed at any time by any extension with access to an outside line. Emergency numbers override all other dialing restrictions, and can even be dialed when Night Service is on.

complete telephone numbers appropriate for that list (maximum 12 digits

per telephone number). Write complete telephone numbers exactly as

they would be dialed out of your system, including area codes with

leading 0's or 1's.

NOTE: To prevent or allow certain categories of telephone numbers

requires programming more than one version of the telephone number

into the system. The number of versions depends on whether or not you

need to dial a leading digit for long distance. For example, if you normally

must dial a 0 or 1 for long distance, to prevent both local and long-

distance calls to 976 exchanges requires programming 7 versions of the

number. See the example on the top of the next column (left box).

(The ! is a wildcard character that matches any single digit dialed.)

Form C Instructions (bottom):

List up to 10 emergency numbers on the bottom of form C. See the example to the right of these instructions.

NOTE: There are a variety of factors that influence the effectiveness of call restrictions. Avoid putting 800 numbers in your Emergency List.

If you need to allow restricted users to access 800 numbers, put those numbers in an Allowed List instead.

EXAMPLE EMERGENCY LIST

Item

Telephone Number

01911

02611 (local phone company service)

03555-2345 (Boss's home)

04555-4567 (auto club)

05555-1357 (company doctor)

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Contents AT&T Form A1 Instructions Form A1 System Programming Partner Plus Release 2 System PlannerForm A2 Instructions Extension Assignments Form A2 System ProgrammingWho Will Design My System? Customer Information-System Design and TrainingHow Will I Be Trained? How Can I Prepare For Training?System Speed Dial Numbers System ExtensionsPersonal Speed Dial Numbers System Speed Dial Numbers Form B Speed Dial NumbersEmergency Telephone Numbers Disallowed & Allowed Telephone NumbersForm C Instructions top Form C Instructions bottomDisallowed Telephone Numbers #404 Form C Disallowed & Allowed Telephone NumbersAllowed Telephone Numbers Overrides #407 Emergency Telephone Numbers #406Form D1 Instructions Standard Templates Telephone ProgrammingTemplate 1 Extension Template 2 MLS-12 or MLS-12DMLS-34D Telephone Template 1* Ext Form D1 Telephone Programming Standard TemplatesMLS-12 or MLS-12D Telephone TemplateDND Form D2 Instructions Blank TemplatesMLS-12 and MLS-12D Phones Form D2 Telephone Programming Blank TemplatesLine Assignments Ringing InstructionsTransfer Return Rings Extensions Automated AttendantsExtension Programming Information