Warwick Voice Mail System Section Four Description of the Main Menu Options, Making Recordings

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Voice Mail User’s Guide

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Once you have access to your own Mailbox you will be told how many messages there are, and the main menu will be read out.

SECTION FOUR – DESCRIPTION OF THE MAIN MENU OPTIONS

It is worth recognising that when the Mailbox is announcing the main menu and the four available options, you can key in your choice at any point during the announcement. You do not need to wait until the whole menu has been announced before you key in your command:

6Make a New Message

7Playing Messages

8Change User Options

9Exit System

Those operations are described in the following sections, apart from the last one, 9 to exit the system. When you choose that, the mailbox announces the number of messages remaining in your mailbox, says, “Goodbye”, and ends the call.

Making Recordings

Several of the commands allow you to make a recording at some point: your greeting message, a message to send to someone else, or you speaking your own name. When making a recording, press # as soon as you have finished speaking. Although Voice Mail also tries to detect silence, and interpret that as meaning you have finished speaking, the presence of extraneous noise may cause it to keep recording.

4.1 MAKE A NEW MESSAGE (Main Menu Option 6)

Key 6 at the main menu to record a message which you wish to send to another Mailbox (or to several other Mailboxes).

Follow the prompts to enter the number(s) of the Mailbox(es) you want to send the message to Followed by the # key

After entering each Mailbox number (internal phone number of the recipient), you will be given the choice of: deleting the number you just entered; entering another Mailbox number; or going on to record your message (press # or simply wait).

When you have recorded your message (remember to press # when you finish speaking), you will be offered the MAKE A NEW MESSAGE MENU where you are invited to key one of the following:

2Append message and continue recording

3Discard message and record it again

7Review recording. This plays the message back

9 Send message and exit to MAIN MENU

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Contents Voice Mail User’s Guide Section ONE Introduction Setting up Your MailboxSection TWO Getting Started New MailboxNext Steps Getting Voice Mail to Take Your CallsListen to the Messages From Your Own Line Section Three Access Your MailboxFrom Another Line From Outside the UniversityMake a NEW Message Main Menu Option Section Four Description of the Main Menu OptionsMaking Recordings Send message and exit to Main MenuPlaying Messages Main Menu Option This gives you access to these additional commands# Moves forward 5 seconds Discard current messageChange User Options Main Menu Option Diverting Calls to Voice MailFrom Main Menu Diverting Calls to Your Voice MailSection Five Voice Mail Etiquette