Voice Mail User’s Guide
(FACILITY NOT AVAILABLE IN RESIDENCES)
4.2.1 Change User Options (Main Menu Option 8)
Key: 8 at the main menu to change user options.
You will be presented with the CHANGE USER OPTION menu where you are invited to key one of the following:
4Change Your Greeting.
6Change your name.
7Change your password.
9Exit to MAIN MENU.
8.Activate user Tutorial. This steps you through the three main things you need to set up in the same way it does for a New Mailbox, as described in Getting Started.
From MAIN MENU
8477
99Saves the new message, and then exits.
88Set up Mailbox from Scratch- using user tutorial
4.3 DIVERTING CALLS TO VOICE MAIL
4.3.1 Diverting Calls to Your Voice Mail
To ensure that callers to your own number are directed to your Voice Mailbox, where they can leave a message, you will need to set up a divert to 74747. For those used to answering machines, setting up a divert to 74747 can be likened to switching the answering on, and cancelling that divert to switching it off again.
To divert your Voice Mailbox, the telephone number you set the divert to is always 74747.
The code *8 to ‘divert all calls’ (immediately on answer) works on all types of phone, as does #8 to ‘cancel divert on all calls’. So you can use:
*8 74747 | divert all calls immediately on answer to my Voice Mailbox |
#8 | stop diverting all my calls |
Although simple to set up, you might only use those when away for some time, because you have to remember to set them up and cancel them. A far more convenient type of divert is the conditional divert. Refer to the appropriate Telephone User Guide available at http://www2.warwick.ac.uk/services/its/facilities/telecommunications/ for details of the different types of divert you can set up.
Perhaps the most useful facility for use in conjunction with Voice Mail is the ‘divert internal and external calls on no reply’ (after 5 rings). This can be set up with *36, so you would use *36 74747 to get all your unanswered calls diverted automatically to your Voice Mail box. The advantage with this is that you can do it once and then not think about it again.
4.3.2 Transferring to Someone Else’s Voice Mail
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