Swiss Diamond IP10S Telephony services, Using services during a call, Enquiry call, Brokering

Page 18

Telephony services

A number of services are offered to help you handle your calls with ease. Many of the services are offered by the Call manager. Consequently, the services listed in this paragraph may not be offered if not supported by the Call manager.

Depending on the signalling protocol version loaded in your phone, the list of services may be different and may also be dynamic. For this reason, the following services are described as examples.

To consult and to use the list of services, press the key. Some services may also be enabled using the feature keys (see "Memory keys", page 24).

Using services during a call

Enquiry call

You are conversing with one party and wish to make a brief call to another party while holding the existing connection.

OK

Press the OK key to select Line 2.

Enter the number you want to call.

This service can also be activated by pressing the key and selecting Enquiry call or Hold.

Brokering

Two calls are initiated:

OK

Transfer call

OK

Press the OK key as often as necessary to switch back and forth between the first call and the second one.

To end the call you’re connected with, press the hook switch. You’ll automatically switch to the other call.

To connect the two call partners, press the Service key.

Scroll through the list and select Transfer call.

Confirm with the OK key.

The connection is done, replace your handset.

IP10S / IP10 user guide

17

02P182000Aen

Image 18
Contents IP10S / IP10 Contents Call lists AppendixOperating conditions For your safetyCertification information LocationSecurity Qualified serviceConnection CareYour phone IntroductionKeys version a Display keys Audio keys Dialing keys Keys version B Display keysIndicators Indicators in standby modeAudio keys Dialing keys Indicators in connected mode Package contents InstallationGetting started Getting started Making a call using the phone book Call functionsMaking a call Dialing using the call lists Speed dialing a phone numberLast number redialing From the unanswered calls message From the call listsAnswering a call Adjusting the ring volumeMaking a call with a headset Display of caller’s identityGroup listening Volume adjustmentOptions during a call Hands-free operationEnquiry call Telephony servicesUsing services during a call BrokeringConference Using services in standby modeUsing services Blind TransferVoice Mail Pick upDo not disturb Scroll to Do not disturb OFF Call ForwardStandby mode Phone bookSaving names and phone numbers Searching for names and phone numbers Scrolling in the phone bookDuring a call Modifying names and phone numbers Erasing names and phone numbersMemory keys Save memory keysSpeed dialing using memory keys Activating a functionDeactivating a function Call lists Unanswered callsErase call lists Select it by pressing the OK keyUsing the menu Accessing a menu functionList of menu functions List of memory keysAdmin settings Clock Configuring user parameters Melody VolumeRinging tones Display RhythmLanguage TextContrast HeadsetPassword Voice mail numberReset AlarmClock Viewing administrator parameters Clock settingDate setting Configuring through a Web browser Connecting to the IP phone Web serverBefore you begin General information Web page languageUser settings Import private phone book User logoPhone books Manage private phone bookWarranty conditions TroubleshootingProblem Possible cause Remedy AppendixCompliance and safety information Declaration of conformity for the European Community