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| TROUBLESHOOTING | ||
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| PROBLEMS | CHECK |
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| No dial tone | Is any plug disconnected from all modular |
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| phone plugs? Is jack improperly wired? |
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| Phone does not work | Are all cords connected properly? |
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| Phone does not ring | Ringer Switch may be set to OFF? |
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| Slide switch to ON position. |
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| Check the Tone/Pulse Switch setting. You may |
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| Cannot dial | only have PULSE service. |
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| Switch the Tone/Pulse switch to PULSE position |
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| Other party cannot hear you | Ensure Handset cord is connected properly. |
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| Setup the phone by pressing the and |
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| Display showing erroneous | Buttons together for a few seconds. After that, |
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| reset the Language and LCD contrast. OR Your |
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| figures |
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| phone must be reset by uninstalling all batteries |
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| and unplugging the AC adaptor. Wait for 5 |
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| Display is corrupt or does |
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| minutes before reinstalling the batteries or |
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| not work as intended |
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| plugging the AC Adaptor. This will also clear all |
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| memories. |
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| Adjust the contrast to a higher level by following |
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| The display is faded | the setup procedure described above. Are |
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| batteries correctly installed? Are the batteries |
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| (Numbers are hard to see) |
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| fresh? Change all 4 batteries. |
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| Replace all 4 batteries at the same time. |
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| Cannot store numbers into | No batteries are installed or batteries are weak |
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| memory | or installed incorrectly. |
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| Make sure the Caller ID service is active. The |
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| phone is connected to a working wall jack. All |
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| Caller ID does not work | line cord connections are correct and secure. |
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| Your answering machine should be set to |
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| answer after at least 2 rings and you should |
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| only pick up the phone after 2 rings. |
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| Press either or Button to see if “NO |
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| The Caller ID display is | CALLS” appears. Check if batteries are properly |
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| blank | installed. Check if you have received the first |
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| Caller ID record. |
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| The Caller ID unit will not function until you have | |
| Caller ID service from your local telephone | |
| company. Call your local telephone company to | |
The Caller ID display does | have Caller ID installed on your phone line. | |
not show the caller's | Check your phone line connections. Make sure | |
information | all connections are secure and connected. | |
| If it is a private call or a blocked call, the caller's | |
| name and/or phone number will not appear on | |
| the display. | |
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Can not erase all records in | The Erase Button must be quickly pressed twice | |
to erase a single call record. To erase ALL call | ||
memory | records, press and hold the Erase Button for at | |
| least 3 seconds after you view all new calls. | |
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| Reset the language by pressing the and | |
Caller ID displays in the | Buttons together until ENTER LANGUAGE | |
appears on the display. Press or Button to | ||
wrong language | ||
choose the desired language. The default | ||
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| language is English. | |
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Memory Dialing does not | Check the phone if you have programmed the | |
numbers correctly by pressing that memory | ||
work | number button. Also programming can only be | |
| done if fresh batteries are installed correctly. | |
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Can not see the name or | Did you wait for the second ring before picking | |
up the phone? The Caller ID will only detect | ||
number of the caller | ||
information between the first and second ring. | ||
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| The caller may have an unlisted or blocked | |
Caller's information is not | number to prevent Caller ID identification or it | |
may be an overseas call or you may have noise | ||
registered | on the line during that call. | |
| Did you or your answering machine answer | |
| calls before the second ring? | |
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Message Waiting does not | Check with your telephone company if this | |
service is available or if you have subscribed to | ||
work | ||
it. | ||
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| Your Memory button has no stored number. | |
Pressing a Memory button | Please store the number again by pressing the | |
Store Button, dial the number, press the Store | ||
does not display number | ||
Button again and a numerical button to store it | ||
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| to the desired location. | |
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19 | 20 |