Jensen KT2012 owner manual Troubleshooting, Problems Check

Page 11

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

PROBLEMS

CHECK

 

 

 

 

 

 

 

 

 

No dial tone

Is any plug disconnected from all modular

 

 

 

phone plugs? Is jack improperly wired?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phone does not work

Are all cords connected properly?

 

 

 

 

 

 

 

 

 

Phone does not ring

Ringer Switch may be set to OFF?

 

 

 

Slide switch to ON position.

 

 

 

 

 

 

 

 

 

 

Check the Tone/Pulse Switch setting. You may

 

 

 

Cannot dial

only have PULSE service.

 

 

 

 

 

Switch the Tone/Pulse switch to PULSE position

 

 

 

 

 

 

 

 

 

Other party cannot hear you

Ensure Handset cord is connected properly.

 

 

 

 

 

 

 

 

 

 

 

Setup the phone by pressing the ￿and￿

 

 

 

Display showing erroneous

Buttons together for a few seconds. After that,

 

 

 

reset the Language and LCD contrast. OR Your

 

 

 

figures

 

 

 

phone must be reset by uninstalling all batteries

 

 

 

OR

 

 

 

 

and unplugging the AC adaptor. Wait for 5

 

 

 

Display is corrupt or does

 

 

 

minutes before reinstalling the batteries or

 

 

 

not work as intended

 

 

 

plugging the AC Adaptor. This will also clear all

 

 

 

 

 

 

 

 

 

 

memories.

 

 

 

 

 

 

 

 

 

 

 

Adjust the contrast to a higher level by following

 

 

 

The display is faded

the setup procedure described above. Are

 

 

 

batteries correctly installed? Are the batteries

 

 

 

(Numbers are hard to see)

 

 

 

fresh? Change all 4 batteries.

 

 

 

 

 

 

 

 

 

 

Replace all 4 batteries at the same time.

 

 

 

 

 

 

 

 

Cannot store numbers into

No batteries are installed or batteries are weak

 

 

 

memory

or installed incorrectly.

 

 

 

 

 

Make sure the Caller ID service is active. The

 

 

 

 

 

phone is connected to a working wall jack. All

 

 

 

Caller ID does not work

line cord connections are correct and secure.

 

 

 

Your answering machine should be set to

 

 

 

 

 

 

 

 

 

 

answer after at least 2 rings and you should

 

 

 

 

 

only pick up the phone after 2 rings.

 

 

 

 

 

 

 

 

 

 

 

Press either ￿or ￿ Button to see if “NO

 

 

 

The Caller ID display is

CALLS” appears. Check if batteries are properly

 

 

 

blank

installed. Check if you have received the first

 

 

 

 

 

Caller ID record.

 

 

 

 

 

 

 

 

The Caller ID unit will not function until you have

 

Caller ID service from your local telephone

 

company. Call your local telephone company to

The Caller ID display does

have Caller ID installed on your phone line.

not show the caller's

Check your phone line connections. Make sure

information

all connections are secure and connected.

 

If it is a private call or a blocked call, the caller's

 

name and/or phone number will not appear on

 

the display.

 

 

Can not erase all records in

The Erase Button must be quickly pressed twice

to erase a single call record. To erase ALL call

memory

records, press and hold the Erase Button for at

 

least 3 seconds after you view all new calls.

 

 

 

Reset the language by pressing the ￿and￿

Caller ID displays in the

Buttons together until ENTER LANGUAGE

appears on the display. Press ￿ or￿ Button to

wrong language

choose the desired language. The default

 

 

language is English.

 

 

Memory Dialing does not

Check the phone if you have programmed the

numbers correctly by pressing that memory

work

number button. Also programming can only be

 

done if fresh batteries are installed correctly.

 

 

Can not see the name or

Did you wait for the second ring before picking

up the phone? The Caller ID will only detect

number of the caller

information between the first and second ring.

 

 

 

 

The caller may have an unlisted or blocked

Caller's information is not

number to prevent Caller ID identification or it

may be an overseas call or you may have noise

registered

on the line during that call.

 

Did you or your answering machine answer

 

calls before the second ring?

 

 

Message Waiting does not

Check with your telephone company if this

service is available or if you have subscribed to

work

it.

 

 

 

 

Your Memory button has no stored number.

Pressing a Memory button

Please store the number again by pressing the

Store Button, dial the number, press the Store

does not display number

Button again and a numerical button to store it

 

 

to the desired location.

 

 

19

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Image 11
Contents Service Care and MaintenanceImportant Safety Instructions FCC Information Introduction to Caller ID Instructions Batteries Cautionary InstructionsLocation of Controls Controls and FeaturesAC Operation Battery InstallationSelect the Language Setup ProcedureBasic Operations Placing a CallTo Store OFF/LO/HI Ringer SwitchStoring and Redialing Numbers in the SPEED-DIAL Memory To Redial a Stored Number Viewing the Caller ID MemoryTo Change a Stored Number Message Waiting FunctionCalling Back a Number from the Caller ID Memory ON-HOOK Problems Check TroubleshootingConsumer Information