Jabra PC Suite manual Running the Firmware Updater

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Chapter 6: The Jabra Device Firmware Updater

Running the Firmware Updater

4.On the first page of the Firmware Updater, you must identify the device you wish to update. Select the model number of your Jabra device from the drop- down list provided. Then click on Next.

5.Page 2 of the Jabra Firmware Updater opens.

Click on the Browse button to locate the firmware-update file that you received or downloaded from Jabra. Then click on Next.

6. Page 3 of the Jabra Firmware Updater opens.

The Firmware Updater now switches your Jabra device into Device Firmware Upgrade (DFU) mode. In this mode the device appears as a new USB device to Windows and a special DFU driver is required.

If this is the first time you have placed your Jabra device in DFU mode on the current USB port, Windows will need to install a DFU driver for it. In this case, you will see the standard Windows Found New Hardware Wizard. Work through this wizard as usual, leaving all selections at their default settings. If the wizard is unable to find the driver automatically, then tell it to look for the driver in the location reported on page 3 of the Jabra Firmware Updater.

If the DFU driver has already been installed for your Jabra device (probably because you have run the Jabra Firmware Updater before), then you will not

see the Found New Hardware Wizard. This is normal.

After you have finished working with the Windows Found New Hardware Wizard (or if the wizard did not launch because it was not needed), click on Next on page 3 of the Jabra Firmware Updater.

Jabra PC Suite User’s Guide

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Contents Jabra PC Suite Contents Jabra PC Suite Overview Elements of the Jabra PC SuiteSystem Requirements Microsoft Office CommunicatorInstalling Jabra PC Suite Startup Options page opens Ready to Install page opens Using Softphones with Your Jabra Headset Using SkypeUsing Cisco IP Communicator Using Microsoft Office Communicator Using Other Types of Softphones and Audio Programs Running and Using the Device Service Jabra Device ServiceJabra Icon in the Notification Area Device Service Settings Window Jabra icon in the Windows Notification AreaHelp About Jabra Device Service Opens a window with version Setting the Target Softphone Connecting Applications to the Device Service Applications tab of the Jabra Device Service settings windowDevices tab of the Jabra Device Service settings window Viewing the Known Devices ListDevice Service Preferences Preferences tab of the Jabra Device Service settings windowJabra Control Center Running and Using the Jabra Control CenterControl Center Window Help About Jabra Control Center Opens a window with version Introduction to the Firmware Updater Jabra Device Firmware UpdaterRunning the Firmware Updater Running the Firmware Updater Jabra Device Firmware Updater Running and Using the Skype Interface Jabra Skype InterfaceSkype Interface Window Copyright information about the Skype InterfaceConfiguring Skype to Accept the Jabra Connection Main area of the Skype Options window Using Jabra Devices with Any Windows Program Configuring Skype to Accept the Jabra Connection Jabra A335w Settings in the Control Center Control Center Buttons for Jabra A335wSettings Tab for Jabra A335w Advanced Tab for Jabra A335w Headset Tab for Jabra A335w

PC Suite specifications

Jabra PC Suite is a powerful software application designed specifically to enhance the usability of Jabra headsets and speakerphones when connected to a computer. This suite provides a range of features aimed at improving the user experience and increasing productivity in both personal and professional settings.

One of the main features of Jabra PC Suite is its ability to facilitate call management. The software allows users to seamlessly control calls from their computer, enabling functions such as answering, ending, or muting calls directly through the interface. This integration simplifies communication workflows, particularly in a business environment where efficiency is crucial.

Another significant characteristic of Jabra PC Suite is its user-friendly interface. The software is designed for ease of use, allowing users to access various settings and features quickly. Users can customize their headset settings, such as adjusting the volume, equalizer settings, and even setting the microphone sensitivity to suit their specific needs.

Jabra PC Suite also includes a range of features dedicated to enhancing audio quality. The software employs advanced audio technologies like Noise Cancellation and Digital Signal Processing (DSP), which work together to filter out background noise and deliver crystal-clear sound during calls. This is particularly beneficial in open office environments or noisy settings, ensuring that communication remains uninterrupted and professional.

Moreover, Jabra PC Suite offers firmware updates, allowing users to keep their devices up-to-date with the latest enhancements and features. This ensures optimal performance and introduces any new capabilities provided by Jabra, thus extending the lifespan of the hardware.

Additionally, integration with various communication platforms is a standout characteristic of Jabra PC Suite. The software seamlessly works with popular VoIP applications such as Microsoft Teams, Skype for Business, and Zoom, providing users with an enhanced experience across multiple platforms.

In summary, Jabra PC Suite serves as a comprehensive tool for users of Jabra headsets and speakerphones, combining call management, audio enhancement features, and seamless integration with communication platforms. Its user-friendly design and regular firmware updates further solidify its role in boosting productivity and enhancing the overall communication experience in both personal and professional contexts.
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