Shaw digital Phone manual Call Waiting, When you are on the phone and someone else is calling you

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Call Waiting

With Call Waiting, you’ll know if another call is coming in when you’re already on the line. If you have a caller ID phone, the names and numbers of incoming calls will be displayed when you are on the phone.

When you are on the phone and someone else is calling you:

>You’ll hear a single tone when another call is waiting. If you have Call Waiting with Call Display you will hear a series of tones.

>Press and release the receiver-disconnect button (or link or flash). Caller #1 is now on hold.

>You can now speak privately to caller #2.

>Press the receiver-disconnect button again (or link or flash) to return to caller #1.

Note: Call Waiting will not work if a phone extension is in use. Extension users must hang up during all switching between calls.

To temporarily cancel Call Waiting:

Before you make a call:

> Dial * 7

0 . Listen for two beeps.

>Listen until no further beeps are heard and make your call.

>Call Waiting will be restored when you hang up.

What happens when using Call Waiting:

>Callers will hear a normal ring instead of a busy signal when you are already on the phone. If you have temporarily turned Call Waiting off, second callers will hear a busy signal or be routed to your Voicemail, if you subscribe to Voicemail Services.

>Waiting calls that are not answered will be routed to Voicemail if you subscribe to Voicemail. You can find the telephone number of the second call by using the Call Return service. (See page 8 for more information.)

>If you lose a call, hang up. The phone will automatically ring and the call will be re-established.

>Call Waiting does not work when you are on a 3-Way Calling call. Additional callers will be routed to Voicemail or receive a busy signal.

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Contents SHAWdigital Phone Contents Hello. Welcome to Shaw’s Home Phone Service Voicemail To access your voicemail while you are away from home To access your voicemail from homeTo access your voicemail without calling your home phone How to review messagesHow to change your password From the main menu Customize your Voicemail service Personal Options menuReviewing Messages From the main menu During playbackHow to change your personal greeting From the main menu How to change your pre-recorded name From the main menuPersonal greeting menu After leaving a messageTo cancel Call Forward To set up Call ForwardCall Forward While Call Forward is in effectTo temporarily cancel Call Waiting When you are on the phone and someone else is calling youWhat happens when using Call Waiting Call WaitingCall Display To use Call DisplayTo use Call Display Blocking Call Return Way CallingTo use 3-Way Calling Way Calling tipsAnonymous Call Rejection To cancel Anonymous Call RejectionShaw Distinctive Ring To use Anonymous Call RejectionShaw Long Distance Shaw International DirectShaw Prepaid Calling Appendix a Enter your password followed by #Page Page Page Page 24/7/365 Support Directory AssistanceTSX SHAW.CA