Aastra Telecom 9120 technical manual Light is stuck on, and the message feature on is displaying

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The light is stuck on, and the message feature on is displaying.

A Feature Light On code has been entered, and you need to program a Feature Light Off key. Follow the steps that appear in Using Feature Light keys on page 25.

Live dialpad has stopped working.

It may be that the Live Dialpad option has been turned off in the Options List. Setup option 6 should be on. If this does not solve the problem, disconnect and then recon- nect the AC adapter.

The display is blank on my phone.

Check that the power adapter is connected to the phone, and that the phone is con- nected to a working outlet. You can test the outlet with another device, such as a lamp.

How do I answer Call Waiting?

To answer a Call Waiting call, press B. You may have to subscribe to a Call Wait- ing† service to use this feature.

I can view regular Caller ID information, so why can I not see who is calling on Call Waiting?

Ensure that the Call Waiting IdentiÞcation option (setup option 11) is on, and that you have subscribed to a Call Waiting ID† service from your telephone company. Also note that you will not recieve Call Waiting ID when an extension is in use.

Troubleshooting

†This service may have a different name in your area. Contact your telephone company for information.

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Contents User Guide Table of Contents Troubleshooting Introduction Emergency Service FeatureIntroduction Unpacking your phoneKey Descriptions Keys Key DescriptionPhone Basic Installation Basic InstallationPre-installation information for the 9120 telephone Special information Basic InstallationFor North American Markets AC voltage 110-120V, Input 120VAC Making and Answering Calls Using the Hold KeyMaking Making a callUsing the Conference key Switching between two linesMaking and Answering Calls Extension in UseMuting a Handsfree call Using the Redial ListTo mute a handsfree call To mute headset callTo delete the Redial List Call Waiting ID†Turning the display of Call Waiting ID on or off Setting the date and timeChanging the display language Calls Setting the ring tone and ringer volumeTurning the ringer on and off Clear Message Lamp Changing the Prime LineTo change the prime line To clear message waitingDirectory DirectoryDirectory names Saving numbers and names to the DirectorySaving a memory key entry to the Directory Saving an active call into the DirectoryEntering Names Making a call from the DirectoryEditing in the Directory Finding items in the DirectoryDeleting items from the Directory Setting up the Callers List Using the Callers ListTo set up the Callers List Callers List†Making a call from the Callers List Finding an item in the Callers ListEditing in the Callers List To dial back a long distance number in the Callers List Deleting from the Callers ListTo delete a number in the Callers List To delete all numbers in the Callers ListMemory keys Memory keysSaving numbers and names into memory keys Saving from the display into memory keysLabeling the memory keys Saving numbers and names into shift memory keysTo save a number and name to a shift memory key Making calls from memory keys Saving features in memory keys†Editing memory keys Deleting memory keysSaving a feature and light in memory keys Using feature keysTo turn a feature and light on or off Using Feature Light keysSelecting the dial pad mode Turning the Call timer on or offAdvanced Options Advanced OptionsTo delete or edit an area code or prefix Secure Numbers FeatureTo enter a Secure number To delete or edit a Secure numberUsing Headset Using a headset with your telephoneMessages Display Icons and MessagesDisplay Icons General display messages Display Icons and MessagesCallers List display messages Set indicator light messagesLearning about the lights Viewing multiple display and light messages Line and Handsfree indicator light messagesTroubleshooting TroubleshootingLive dialpad has stopped working Light is stuck on, and the message feature on is displayingDisplay is blank on my phone How do I answer Call Waiting?Index IndexOptions 3, 12 Aastra Telecom Inc., 2003 41-0052-00 Rev
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9120 specifications

The Aastra Telecom 9120 is a sophisticated and versatile IP telephone designed for business environments seeking high-quality communication solutions. This model emphasizes ease of use, functionality, and advanced technologies, making it an ideal choice for various organizations.

One of the notable features of the Aastra 9120 is its robust design, ensuring durability in demanding office settings. It integrates seamlessly with Aastra's compatible communication platforms, enabling users to take full advantage of VoIP technology. The device provides a clear audio experience, featuring high-definition voice quality that enhances every conversation, thereby reducing misunderstandings and increasing efficiency.

The Aastra 9120 supports various network protocols, including SIP (Session Initiation Protocol), making it versatile enough to be integrated into existing telecommunication infrastructures. This flexibility is particularly beneficial for businesses looking to standardize their telephony systems while future-proofing their investments.

User convenience is a significant factor in the design of the Aastra 9120. It features an intuitive graphical display that allows for easy navigation of menus and features. The phone also boasts programmable keys, allowing users to customize their calling experience by accessing frequently used functions and contacts with the push of a button.

Another important aspect of the Aastra 9120 is its integration capabilities with various applications and software solutions, such as unified communications. This enables features like presence information and instant messaging, facilitating a more collaborative work environment. Furthermore, the device supports headset connectivity, enhancing mobility and comfort for users who spend long periods on calls.

In terms of energy efficiency, the Aastra 9120 is designed with power-saving technologies that comply with modern green standards. This feature not only reduces the overall energy consumption of an organization but also aligns with corporate sustainability goals.

Overall, the Aastra Telecom 9120 is an outstanding choice for businesses seeking reliable and advanced communication solutions. Its combination of user-friendly features, superior audio quality, and advanced integration capabilities make it a standout product in the realm of IP telephony. As organizations continue to evolve and adopt new technologies, the Aastra 9120 remains a significant asset in maintaining effective communication and collaboration in the workplace.
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