OH1_UM_GB_21-10-04 28/10/04 9:10 Page 74
I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes this service
•Check to be sure this feature does not require an Alcatel accessory.
When I select a number from my directory, the number is not dialled
•Make sure that you have correctly recorded the number in your file
•Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
•Make sure that your directory is not full; delete some files or save the files in the product directory (1)
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I can’t access my voicemail
•Make sure your operator’s voicemail number is correctly entered in “Call Services/Voicemail”
•Try later if the network is busy
I am unable to send and receive messages
•Check your phone memory as it might be full, if necessary, delete some messages (see page 36)
•Contact your network operator to check service availability, see parameters (see page 38)
•Verify the server centre number with your operator
•The server centre may be saturated; try again later
The << - >> icon is displayed
•You are outside the network coverage area
I have already entered 3 incorrect PIN codes
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
(1)OT156 only.
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