3Com V7000 manual Complement Attendant Software Buttons and Keyboard Shortcuts

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52CHAPTER 5: VCX V7000 ATTENDANT CONSOLES — MODEL 3105 AND COMPLEMENT ATTENDANT

status of other phones. This feature is very useful for determining if someone is on the phone prior to transferring a call to that person.

Table 12 describes Command Buttons, and the keyboard shortcuts to functions on the Action menu. Note that Figure 9 does not show all the possible buttons because there are no active calls.

Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts

 

 

Keyboard

Button

Purpose

Shortcut

 

 

 

Answer

Answers an incoming call.

Alt+A

 

 

 

Dial

Dials a selected number to place an outgoing call.

Alt+D

 

 

 

Park

Places a call in a “holding pattern” so that it can

Alt+K

 

be retrieved from another telephone on the

 

 

system.

 

 

 

 

UnPark

Releases a caller from a “holding pattern.”

Alt+U

 

 

 

Release

Terminates a call.

Alt+R

 

 

 

Hold

Places a caller on hold.

Alt+H

 

 

 

UnHold

Removes a caller from being on hold and returns

Alt+N

 

to the call.

 

 

 

 

Transfer

Forwards a call to another telephone.

Alt+T

 

 

 

Complete Transfer

Completes the transfer of a call.

Alt+M

 

 

 

Cancel Transfer

Cancels a transfer.

Alt+S

 

 

 

Conference

Enables three subscribers to participate in a single

Alt+C

 

call.

 

 

 

 

Complete

Completes the conference call.

Alt+P

Conference

 

 

 

 

 

Cancel Conference

Cancels the addition of a party to a conference

Alt+E

 

call.

 

 

 

 

Managing Calls To manage incoming calls using the Complement Attendant Software, click the buttons at the bottom of the screen, as described here:

1Select a sort method by clicking the appropriate tab. For example, to select a user by last name, click the Last tab.

2Click the user’s name. The user’s extension number and name appear in the Find/Phone # field.

3Click the button for the way that you want to handle the call. For example, to transfer a call, click Transfer. To park a call, click Park.

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Contents V7000 Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Standard Features Index Page About this Guide Conventions List conventions that are used throughout this guide IconsRelated V7000 IP Telephony Solution products in this releaseDocumentation Example Your name and organization optionalPart Number 900-0187-01 Rev AA VCX V7000 Basic Model VCX TelephoneOverview Buttons 2101 Basic Telephone has these featuresControls Telephone key pad Feature Codes Lists the feature codes on the 2101 Basic TelephoneForce registration. For administrator use only VCX V7000 Business VCX V7000 Business Telephone Model 2102 Business Telephone has these features 10a-fTelephone key pad Access Buttons ProgrammableVCX V7000 Business Telephone Model Lists the feature codes on the 2102 Business Telephone Status Indicator LightsURL Feature Codes VCX V7000 Business Telephone Model Models 3101 and 3101SP Model 3101 3101SP OverviewControls are identical on the two telephones Shows the buttons and controls on the VCX Model 3101SP BasicAdvanced Settings Configures network parameters Telephone key pad Lists the feature codes on the 3101 Basic Telephone Displays the Access buttons on the VCX Model 3101 and 3101SP111 System Appearance Status Lights forButton indicates the status. See Table VCX V7000 Business VCX Telephone Business Telephone Shows the buttons and controls on the VCX ModelProgrammable Access buttons See Programmable Access Buttons Handset Shows the 18 programmable Access buttons on the phone Lists the feature codes on the 3102 Business Telephone Status Lights Button indicates its status. See TableStatus Lights VCX V7000 Business Telephone Model VCX V7000 Attendant VCX Attendant Access ButtonsConsole VCX Attendant Console Click Search Complement AttendantSoftware Attendant ConsoleComplement Attendant Software Main Window Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page Standard Features Using the Hands Free FeatureSpeaker when a call arrives To enable or disable the Hands Free featureMaking Calls Making Internal CallsUsing Telephone DisplayPanel Viewing the CallThis message appears for missed calls On Hold Putting a CallWhile on a Call Calls Conference Call Setting up aMuting Calls Another Phone Transferring a Call Volume Transferring a CallDirectly to Voice MailSpeed Dialing Call Park Using a Headset 3102 phone only Handset can be either on hook or off hook Advanced Features VCX 7000 User AccessingInterface Welcome My Extensions Calling Features Log Out Interface OverviewVCX V7000 User Interface Left column displays four optionsWelcome Enable Speed Dial CodesEnable Call ForwardingAnswer Condition Telephone By default, the VCX system shows your Caller ID your name Caller IDLine Condition ConditionControlling Caller ID Extensions Enabling BridgeTheir phone Logging Out Advanced Features Index NumbersMWI Page Index
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V7000 specifications

The 3Com V7000 is a high-performance network switch designed for enterprise-level applications that require robust network solutions. Developed by 3Com Corporation, a company known for its innovation in networking technology, the V7000 serves as a versatile backbone in modern data centers and enterprise networks.

One of the main features of the 3Com V7000 is its scalability. The switch can easily expand to meet growing network demands. It supports a variety of configurations, enabling businesses to start with a smaller network setup and grow as needed. This is particularly beneficial for organizations experiencing rapid growth or those that rely on fluctuating workloads.

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The management of the V7000 is straightforward, thanks to its user-friendly web interface and support for SNMP and CLI. Network administrators can easily monitor performance, configure settings, and troubleshoot issues through these interfaces.

In conclusion, the 3Com V7000 is a highly versatile and reliable network switch that combines scalability, high performance, advanced security features, and straightforward management, making it an excellent choice for organizations seeking to enhance their networking infrastructure.
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