Polycom SIP 2.2.0 manual Administrator’s Guide SoundPoint IP / SoundStation IP

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Administrator’s Guide SoundPoint IP / SoundStation IP

•Connected Party Identification

•Context Sensitive Volume Control

•Customizable Audio Sound Effects

•Message Waiting Indication

•Distinctive Incoming Call Treatment

•Distinctive Ringing

•Distinctive Call Waiting

•Do Not Disturb

•Handset, Headset, and Speakerphone

•Local Contact Directory

•Local Digit Map

•Microphone Mute

•Soft Key Activated User Interface

•Speed Dial

•Time and Date Display

•Idle Display Animation

•Ethernet Switch

This section also provides information for making configuration changes for the following basic call management features:

•Automatic Off-Hook Call Placement

•Call Hold

•Call Transfer

•Local / Centralized Conferencing

•Call Forward

•Directed Call Pick-Up

•Group Call Pick-Up

•Call Park/Retrieve

•Last Call Return

4 - 2

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Contents SIP Disclaimer Copyright NoticeAbout This Guide Administrator’s Guide SoundPoint IP / SoundStation IP Contents Administrator’s Guide SoundPoint IP / SoundStation IP Troubleshooting Your SoundPoint IP / SoundStation IP Phones Viii Contents Administrator’s Guide SoundPoint IP / SoundStation IP SoundStation IP Conference Phone SoundPoint IP Desktop PhonesIP 320/330 IP 600/601 SoundPoint IP Desktop Phones Introducing the SoundPoint IP / SoundStation IP Family SoundStation IP Conference Phone SoundPoint IP 600/601Key Features of Your SoundPoint IP / SoundStation IP Phones Currently supported conference phone is SoundStation IPAdministrator’s Guide SoundPoint IP / SoundStation IP Overview Where SoundPoint IP / SoundStation IP Phones Fit SoundPoint IP / SoundStation IP Phones onBootROM Session Initiation Protocol Application ArchitectureApplication Configuration Master Configuration Files Application Configuration FilesApplication Configuration Files Resource Files Available Features Ring tones Synthesized tones Contact directoriesOverview Microsoft Live Communications Server Overview IP Type-of-Service-Allows for the setting of TOS settings Setting up Your System Configured in your networkSetting Up the Network Dhcp or Manual TCP/IP SetupFor more information on Dhcp options, go to Supported Provisioning Protocols FTP Tftp Http HttpsMain Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu Modifying the Network ConfigurationCertificate Authority List on page C-1 Dhcp Menu EM PowerName Possible Values Description Dhcp Client Phone IP AddressPossible Name Values Description Menu Or later. Passive FTP is still supported MenuName Possible Values Description Password, this will be ignored Password these characters if they are correctly escapedUsing the method specified in RFC This will be ignoredEthernet menu CDPSetting Up the Boot Server TLS=3Each phone may open multiple connections to the server Information, contact your Certified Polycom ResellerCreate account and home directory These permissions, but will not be able to upload filesDeploying Phones From the Boot Server You must decide on a boot server security policyConfiguration on page A-4 SIP/ on page A-10PhoneMACaddress.cfg Upgrading SIP Application Supporting SoundPoint IP and SoundStation IP PhonesSupporting SoundPoint IP 300 and 500 Phones To upgrade your SIP application Cfg file can be used for all phones in a deployment This chapter also provides instructions on Setting Up Basic FeaturesConfiguring SoundPoint IP / SoundStation IP Phones Locally Administrator’s Guide SoundPoint IP / SoundStation IP Call Waiting Call TimerCall Log Missed Call Notification Called Party IdentificationCalling Party Identification Connected Party Identification Context Sensitive Volume ControlCentral boot server Customizable Audio Sound EffectsMessages and voice messages are waiting Message Waiting IndicationDistinctive Incoming Call Treatment Address-directory Distinctive RingingDistinctive Call Waiting Xml LocalDo Not Disturb Handset, Headset, and Speakerphone Local Contact DirectoryOry.xml Boot server Address-directoryDirect XmlElement Permitted Values Interpretation LnSmith/ln FnBill/fn Ct1003/ct Sd3/sd Rt3/rt Ad0/adDirectory UTF-8’s variable length encodingLocal Digit Map Auto-rejectSpeed Dial Microphone MuteSoft Key Activated User Interface Time and Date DisplayIdle Display Animation Ethernet Switch IP330/, IP400/, IP500/, IP600/, IP4000/ onAutomatic Off-Hook Call Placement Call HoldCall Transfer Local / Centralized ConferencingCall Forward Directed Call Pick-Up Call Park/Retrieve Setting Up Advanced FeaturesGroup Call Pick-Up Last Call ReturnConfigurable Feature Keys Feature Key Layouts on page C-10 Multiple Line Keys per RegistrationMultiple Call Appearances Shared Call AppearancesBridged Line Appearance Refer to Bridged Line Appearance Signaling on page B-10 Busy Lamp FieldInstant Messaging Customizable Fonts and IndicatorsCentral boot Attendant.uriSoundStation IP 4000’s higher resolution display Multilingual User InterfaceMicrobrowser Downloadable FontsSynthesized Call Progress Tones Real-Time Transport Protocol Ports Network Address Translation Voice Mail IntegrationMultiple Registrations Server server/ on page A-7 Depends on support from a SIP server Feature depends on support from a SIP serverAutomatic Call Distribution Server Redundancy For Outgoing Calls Invite Fallback Phone Configuration Reg.1.server.1.address=voipserver.serviceprovider.comPresence Phone Operation for RegistrationMicrosoft Live Communications Server 2005 Integration Masking, the automatic behaviorConfiguration File Example Refer to Roaming Buddies roamingbuddies/ on page A-99 Refer to Roaming Privacy roamingprivacy/ on page A-99Locate the roamingprivacy attribute Set reg.x.auth.password to the LCS passwordSet the reg.x.server.y.address to the LCS server name Jitter Buffer and Packet Error Concealment Setting Up Audio FeaturesLow-Delay Audio Packet Transmission Negative audio consequences Voice Activity DetectionDtmf Tone Generation Acoustic Echo Cancellation Dtmf Event RTP PayloadEffective Audio CodecsFollowing table summarizes the phone’s audio codec support Comfort Noise Fill IP Type-of-ServiceBackground Noise Suppression Automatic Gain ControlSetting Up Security Features Ieee 802.1p/QCustom Certificates Local User and Administrator Privilege LevelsConfiguration changes can performed locally Device.cfg Incoming Signaling ValidationConfiguration File Encryption Configuring SoundPoint IP / SoundStation IP Phones Locally PasswordsTroubleshooting Your SoundPoint IP / SoundStation IP Phones Error Messages BootROM Error MessagesApplication Error Messages Status Menu Log FilesApplication Logging Options Scheduled Logging Reading a Boot Log Following figure shows a portion of a boot log fileReading an Application Log Following figure shows a portion of an application log filePower and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems Calling Displays Phone on page C-9Audio UpgradingConfiguration Files Master Configuration Files One will cause a reboot loop Application Configuration CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES=Configuration Files Microbrowser mb USB Port usb This configuration attribute is defined as followsProtocol volpProt This attribute includesIf voIpProt.server.x.transport is set to If voIpProt.server.x.address is aVoIpProt.server.x.transport is set to If voIpProt.server.x.address is an IPVoIpProt.server.x.address is an IP VoIpProt.SIP.lcs Parameter if set to 1 when the parameter To 1 default isPermitted Attribute Values Default Interpretation This attribute also includes Reg.x.auth.optimizedInFailover takesOutbound Proxy outboundProxy Request Validation requestValidation Due to the additional signaling requiredAlert Information alertInfo May have a negative performance impactSpecial Events specialEvent Conference Setup conferenceAttribute Permitted Default Interpretation Values Considered a dial from directory Dial Plan dialplanDialplan.applyToCallListDial This attributes also includes Digit Map digitmap Routing routingAttribute Permitted Values Default Interpretation Server server Emergency emergencyEmergency emergency Localization lclServer server Multilingual ml Date and Time datetimeLcl.ml.lang.menu.2 Attribute Permitted Values InterpretationLcl.ml.lang.menu.1 Lcl.ml.lang.menu.3Lcl.datetime.date.longFormat Lcl.datetime.date.dateTop+FF00 U+FFFF User Preferences up Permitted Attribute Values InterpretationOnIntensity, it will be replaced with Tones tonesDual Tone Multi-Frequency Dtmf Chord-Sets chord OnIntensity valueOnly be enabled when tone.dtmf.viaRtp is DisabledBe enabled when tone.dtmf.viaRtp is Sampled Audio for Sound Effects saf Ringer, or miscWave file format Sound Effects seFollowing table, x is the sampled audio file number Tftp//host/pathnamefilename, for examplePatterns pat Ring type rt Instruction Meaning ExampleCall progress Use within phone Pattern number Miscellaneous PatternsCall Progress Patterns Call progress Pattern number Use within phone Ringer pattern number Default descriptionRinger Patterns Miscellaneous Patterns Miscellaneous Pattern number Use within phoneSequential Patterns on page A-31Voice Settings voice Following voice codecs are supportedCodec Preferences codecPref These codecs includeCodec Preferences codecPref Codec Profiles audioProfile Codec Profiles audioProfile Attribute Default Attribute Default Attribute Default Acoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns Feature Attribute Default Transmit Equalization txEq Attribute Default If voice.vadEnable is set to 0, add attribute line Quality of Service QOSFollowing settings control the 802.1p/Q userpriority field Ethernet Ieee 802.1p/Q ethernet IP TOS IPOther other These parameters apply to RTP packetsCall Control callControl RTP rtp Call Control callControlRTP rtp Basic TCP/IP Tcpip Qos.ip.callControl…Attribute Permitted Default Values Permitted Attribute Values Default Interpretation Start.date is ignored If fixedDayEnable is set toStart.dayOfWeek Stop.dayOfWeekRTP rtp Must be enabled for this to workWeb Server httpd TcpIpApp.port.rtp.filterByIpCall Handling Configuration call Configuration cfgReg.x.callsPerLineKey. Refer to Registration Take precedence over this feature if enabled. ForMore information, refer to No Answer Case the phone may select a different availableShared Calls shared Hold, Local Reminder hold/localReminder If call.stickyAutoLineSeize is set to 1, thisRelease of the line key will resume a call Directory dirIP 4000 phone. For other phones a quick press Whereas pressing and holding down the linePlatform, this value is internally Replaced by 2X the valuePresence pres Fonts fontSoundPoint IP 320, 330, 430, 500 SoundPoint IP 550, 600, 601,IP330 font IP330 This configuration attribute is defined as follows Keys keyFollowing table lists the functions that are available FunctionsBitmaps bitmap Indicators indFollowing indicators are used by the phone Platform IP300/, IP 330/, IP400 Attribute Permitted Interpretation Values LEDs led Following table, x is the LED numberEvent Logging log Level InterpretationType Example Three formats are available for the event timestampTwo types of logging are supported Log.render.level maps to You do not change this valueUploaded if no new events have Support append mode unlessServer is set up for this Been logged since the last uploadEncryption encryption Password Lengths pwd/length Security secLicense license Platform Provisioning provYou do not change these InFreeSpace is internallyRequest request Delay delayRAM Disk ramdisk ValueFeature feature Resource res Finder finder Quotas quotasMicrobrowser mb Internally replaced by 2X the valueEvent that a refresh fails. Once a refresh is Will be respected, even if this parameter is set toRefresh parameter will be respected only Successful, the value in the Http refreshFunction is selected Detrimental effect on performance of the phoneUSB Port usb Per-Phone ConfigurationThese settings control the bulk drive or memory stick Bulk Drive bulkDriveRegistration reg Specified in sip.cfg in Server server/ on Is non-Null, all of the reg.x.server.y.xxxParameters will override the parameters A-7Refer to Call Handling Configuration call IP 300 and 500 phones If reg.x.serverFeatureControl.cf is not Calls callDo Not Disturb donotdisturb If call.missedCallTracking.x.enabled is Diversion divert Forwarding is enabled, thisParameter is enabled Calls can be automatically diverted when the phone is busy Divert.x.contact will beDialplan.x.digitmap is not Enabled, this parameter isServer-base call forwarding is Dialplan.x.applyToUserDial When present, and if Digit Map digitmap/ on Message Waiting Indicator mwi Messaging msgNetwork Address Translation nat VoIpProt.local.signalPort in sip.cfg Attendant attendantValue 0 if the call server is Microsoft Live Roaming Buddies roamingbuddiesRoaming Privacy roamingprivacy Communications ServerFlash Parameter Configuration For example, if device.net.ipAddress.set = EnabledThis flash attributes are defined as follows Server address is preserved Refer to Basic Logging level/change/ Session Initiation Protocol SIP RFC and Internet Draft Support Method Supported Request SupportFollowing SIP request messages are supported Header Supported Header SupportFollowing SIP request headers are supported Header Supported Response Supported Response SupportFollowing SIP responses are supported 3xx Responses Redirection 5xx Responses Server Failure Transfer Hold ImplementationReliability of Provisional Responses Third Party Call ControlShared Call Appearance Signaling Bridged Line Appearance SignalingMiscellaneous Administrative Tasks Trusted Certificate Authority ListAdministrator’s Guide SoundPoint IP / SoundStation IP Encrypting Configuration Files Chaining CBC mode. An example key would look like this Boot server management easierIt can decrypt the files that were encrypted on the server. Changed at regular intervals to enhance securityAdding a Background Logo Changing the Key on the PhoneColor RGB Values Decimal Hexadecimal Model Width Height Color DepthRGB Values BootROM/SIP Application Dependencies Model BootROM SIP Application Migration DependenciesMultiple Key Combinations Default Feature Key Layouts SoundPoint IPSoundPoint IP Key IP 550 330 601 Function SoundPoint IP 550/600/601/650SoundStation IP IP 550 Key 330 601 Function Assigning a Vlan ID Using Dhcp VLAN-A=10 VLAN-A=0x0a VLAN-A=012 Parsing Vendor ID Information End of sub-options Administrator’s Guide SoundPoint IP / SoundStation IP Third Party Software Administrator’s Guide SoundPoint IP / SoundStation IP Zlib Copyright and Permission Notice Third Party Software Administrator’s Guide SoundPoint IP / SoundStation IP Index Dhcp Secondary server 3-3DHCP InformIP TOS A-48 Administrator’s Guide SoundPoint IP / SoundStation IP SIP Administrator’s Guide SoundPoint IP / SoundStation IP

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