Polycom 1725-30960-001 manual Placing Calls, Answering Calls, Ending Calls, Redialing Numbers

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Polycom® SoundStation® IP 5000 Phone

Quick User Guide

BASIC PHONE FEATURES CUSTOMIZING YOUR PHONE

Applies to phones running SIP 3.2.3 or later.

For detailed information, see the

User Guide for the Polycom SoundStation IP 5000 Phone available at:

www.polycom.com/support/ soundstation_ip5000/

©2010 Polycom, Inc. All rights reserved.

POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

BASIC PHONE FEATURES

Placing Calls

Press , enter the phone number, and then press the Send soft key.

Answering Calls

Press the Answer soft key.

To ignore an incoming call, press the Reject soft key.

Ending Calls

During a call, press or the End Call soft key.

Redialing Numbers

To call the last number you

dialed, press .

Muting the Microphone

During a call, press . The console LEDs will glow red.

You can hear all other parties while Mute is enabled. The other parties cannot hear you.

To turn off Mute, press again.

Holding and Resuming Calls

During a call, press the Hold soft key. The console LEDs will blink red.

To resume the call, press the Resume soft key.

Transferring Calls

To transfer a call:

1.During a call, press the Trnsfer soft key. The active call is placed on hold.

2.Enter the number of the party to which you want to transfer the call, and then press the Send soft key.

To cancel the transfer before the call connects, press the Cancel soft key. The original call resumes.

3.When you hear the ring-back sound, or after you speak with the second party, press the Trnsfer soft key.

You can automatically transfer the call without speaking to the second party. After you complete step 1, press the Blind soft key. Then, complete step 2.

Forwarding Calls

To enable call forwarding:

1.From the idle screen, press the Forward soft key.

2.Select the forwarding type you want to enable:

Always—To forward all incoming calls.

No Answer—To forward all unanswered incoming calls.

Busy—To forward calls that arrive when you are already in a call.

3.Enter a number to forward calls to. For No Answer, enter the number of rings before forwarding.

4.Press the Enable soft key.

To disable call forwarding:

1.From the idle screen, press the Forward soft key.

2.Select the forwarding type you want to disable.

3.Press the Disable soft key.

Using Do Not Disturb

To prevent your phone from ringing, enable Do Not Disturb.

Press , and then select

Features > Do Not Disturb.

Polycom SoundStation IP 5000 Quick User Guide. 1725-30960-001 Rev. A / March, 2010 Edition

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Contents Placing Calls Using Do Not DisturbAnswering Calls Ending CallsAdjusting Speaker and Ringer Volume Using Call ListsHosting Conference Calls Updating Contact Directory