Polycom VTX1000 operation manual Upgrade software, 1800889100

Software

	Upgrade Software
	SoundStation VTX 1000 is the world’s
Guide	first analog telephone capable of software
	upgrades, via software download, over
	ordinary telephone lines. You can dial
Administrator’s
	in to download software whenever free
	or purchased upgrades, improvements, or
	new functions are made available for your
	SoundStation VTX 1000.
	(If no dialing number has ever been
	established for your SoundStation VTX
	1000, then configure the dialing number
	as described in the next section, before
	proceeding with your upgrade.)
	When you select Upgrade Software from
	the Software submenu, you will be

The SoundStation VTX 1000 will dial, connect, and begin downloading. Displays will indicate the number being dialed, the connection rate, and then download progress.

upgrade software

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Generally, the download will take about 12 minutes on a high quality line which achieves 24 kbps connection rates. If the connection rate is lower or the bit errors (due to line noise) are high, download

Configure Dialing Number
To download software, your SoundStation					New software download availability and
VTX 1000 needs the phone number of					dialing numbers for your area are posted
the VTX Download Server for your area.					on the SoundStation VTX 1000 page on
Use the number keypad to enter the					Polycom’s web site:
dialing number that should be used, in					www.polycom.com
the Configure Dialing area of the Software
					If you make an error,
section.
Pressing the PAUSE soft key will insert					use the <DEL soft key to erase it.
					Important: Press the SAVE soft key
a 1.5 second pause (shown as a comma),
which is often necessary when dialing					to retain the new dialing number
from a PBX (or other enterprise)					and return to the Configure Software
system that requires a prefix such					Upgrade submenu. Otherwise,
as 9 for an external call.					you can use the EXIT button to
					return to the Software Submenu,
		configure dialing number
					or the MENU button to return to
		enter dialing number
					the Main Menu, but your new
	1800889100_
					dialing number will not be saved.
		PAUSE	< DEL	SAVE

Configure as DL Server

Administrator’s Guide

prompted to indicate when you are ready

for the SoundStation VTX 1000 to begin

dialing in for a download. To initiate the

process, press the OK soft key (or, to return

to the Software submenu, press the CANCEL

soft key).

Note: For an alternate way to receive

upgrades, see “Configure as DL Server,”

pg. 43.

SoundStation VTX 1000 Operation Manual

could take up to 1 hour. If you wish to cancel the download process, press the CANCEL soft key. After a confirmation prompt, a message will indicate that downloading was cancelled. Press the BACK soft key to return to the Software submenu.

Upon completion of the software downloading process, a secondary process of writing the software to memory will occur accompanied by a warning message to not unplug the unit during this secondary process. Writing software to memory takes approximately 1 minute 30 seconds, followed by a message indicating that download was successful. Once the successful download message is displayed, the phone is ready for use.

Once a single SoundStation VTX 1000 within your organization has upgraded software, if you configure it as a download server, other VTX phones can call it

to receive the upgrade, rather than each calling the main VTX Download Server for your area.

Any SoundStation VTX 1000 can be configured as a download server.

When you select Configure as DL Server from the Configure Software Upgrade submenu, if the phone is not already configured as a server, you will be asked whether to activate it as a server. Press the OK soft key to activate it as a server, or the CANCEL soft key to return to the Configure Software Upgrade submenu.

If, instead, the phone is already configured as a server when you select Configure as DL Server, you’ll be asked whether to deactivate it as a server. Press the OK soft key to deactivate

the phone as a server, or the CANCEL soft key to return to the Configure Software Upgrade submenu.

Once a SoundStation VTX 1000 unit is configured as a download server, other SoundStation VTX 1000 units can dial into it to download software. The process of configuring the dialing number and upgrading software is identical when using another SoundStation VTX 1000 as your download server, as described on pg. 42.

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Note: When VTX 1000 is configured for Server Mode, no audio calls are possible on VTX 1000 until it is deactivated as a download server.

SoundStation VTX 1000 Operation Manual

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