Polycom VSX Series manual VSX Models, This guide covers instructions for the following models

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Introducing the VSX Series

Your Polycom video conferencing system is a state-of-the-art visual collaboration tool. With crisp, clean video and crystal-clear sound, VSX systems provide natural video conferencing interaction through the most advanced video communications technology.

VSX Models

This section describes the standard components that come with the VSX Series systems. For technical specifications and detailed descriptions of features available for VSX models, please refer to the product literature available at www.polycom.com. Models with additional options are also available. For more information, please contact your Polycom distributor.

This guide covers instructions for the following models.

VSX set-top systems

VSX component systems

VSX desktop systems

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Contents Administrator’s Guide for the VSX Series Trademark Information About This Guide Administrator’s Guide for the VSX Series Contents Configuring Network Use Customizing the VSX System Managing the System Remotely System Usage and Statistics Diagnostics and General TroubleshootingAdministrator’s Guide for the VSX Series This guide covers instructions for the following models VSX ModelsName Component Description VSX 3000 and VSX 3000A Desktop SystemsVSX 5000 system includes the following components VSX 5000 Set-top SystemVSX 6000 and VSX 6000A Set-top Systems VSX 7000 and VSX 7000s Set-top Systems VSX 7000e includes the following components VSX 7000e Component SystemSetting Up the VSX 7000e System VSX 8000 system includes the following components VSX 8000 Component SystemBreakthrough Video Quality Key FeaturesRich Conference Experience Industry-Leading Audio QualityEnhanced User Experience Easy InstallationRemote Management SecuritySystem Back Panel Views VSX 3000 and VSX 3000A Connector PanelConference link Power connector For power supplyPower switch VGA output from system VSX 5000 Back PanelVSX 6000 Back Panel From system For main monitor VSX 6000A Back PanelVideo output Audio output from system VSX 7000 Back Panel Power switch Conference linkVCR/DVD output from system VSX 7000s Back PanelVCR/DVD input to system VGA output from system For VGA monitorNetwork interface bay VCR/DVD input to Camera 1 control System ConnectorVSX 7000e Back Panel Line level audio Analog phone Port Input to systemInput to Balanced audio System VSX 8000 Back PanelVCR/DVD input Analog phone To system Port Camera 1 control IR sensorPositioning Desktop Systems Positioning the SystemPositioning Set-top Systems Positioning Component Systems Connecting to the LANConnecting to Other Networks Connecting Desktop Systems to the Isdn BRI Network VSX system Network interface module Additional device If your network is You will needSerial 35/RS-449/ RS-530Connecting Cameras to Component Systems Connecting CamerasConnecting Document Cameras to Desktop Systems Connecting Cameras to Set-top SystemsUsing a Desktop System as the Monitor for a Computer VSX System Main Monitor Second Monitor Connecting Monitors and ProjectorsConnecting Monitors to Set-Top Systems Connecting Monitors to Component Systems About Polycom Microphones and the SoundStation VTX Connecting Microphones or a SoundStation VTXAdministrator’s Guide for the VSX Series Setting Up Your System Hardware Placing Polycom Microphones to Send Stereo from Your Site One Microphone Two Microphones This is valid This is not valid Not used Left Connecting Speakers to Component Systems Connecting SpeakersConnecting Speakers or Headphones to Desktop Systems Connecting Speakers to Set-top SystemsPlacing Speakers to Play Stereo from Far Sites Connecting VCR/DVDs Connecting Content Sharing EquipmentPoints to note about Visual Concert VSX Connecting a Visual Concert VSX to Set-top SystemsOr 10 ft 3 m 2457-20910-002 Connecting Computers to Component Systems Connecting an ImageShare II to Component SystemsConnecting Touch-Panel Controls Connecting Control and Accessibility EquipmentConnecting Closed Captioning Equipment VSX 3000 and VSX 3000A systems have three power switches Powering OnConnecting IR Sensors to VSX 8000 Systems Powering On the VSX 3000 or VSX 3000A Desktop SystemPowering On Set-top and Component Systems Getting the Network Ready Configuring Network UseThis information Your Network Connectivity ChecklistShould be provided by Configuring with the Setup Wizard Configure these settings Configuring LAN PropertiesGo to System Admin Settings LAN Properties Select and configure these settings Go to System Admin Settings Network IP H.323 Settings Configuring IP Network SupportSpecifying H.323 Settings Gatekeeper IP Setting Description Use GatekeeperAuthentication Available when Use Gatekeeper is set to Specify with PINMultipoint Calls Setting Description UsePathNavigator for Configuring Integration with Avaya Networks Select two or three times and configure these settings Configuring Network Use Go to System Admin Settings Network IP SIP Settings Specifying SIP SettingsIntegration with Microsoft Live Communications Server LCS Show My Offline Contacts Setting Description Display ContactsGo to System Admin Settings Network IP Quality of Service Specifying Quality of ServiceSetting Description Fixed Ports Configuring the System for Use with a Firewall or NATGo to System Admin Settings Network IP Firewall UDP Ports Setting Description TCP PortsSetting Description Enable Traversal NAT ConfigurationEnterprise Location B Service ProviderEnterprise Location a IP Network Go to System Admin Settings Network Isdn Configuring Isdn SupportConfiguring the BRI Network Interface Protocol Isdn Voice Setting Description Isdn SwitchConfiguration Setting Description Area CodeConfiguring the PRI Network Interface Restore Defaults Setting Description Line SignalingSwitch Protocol Setting Description Numbering PlanLine Termination PRI E1 only Go to System Admin Settings Network V.35/RS-449/RS-530 Configuring the Serial V.35/RS-449/RS-530 Network InterfaceHangup Setting DescriptionDelayed DCD Answer on DSREnable People+Content Setting Description Crypto ResyncUse RTS Signal for Setting Description Enable BroadcastSystem Telephone Configuring Telephony with the SoundStation VTXGo to System Admin Settings Network Telephony Setting Description Room TelephoneGo to System Admin Settings Network Call Preference Configuring Call Preferences320 Enable VoiceEnable Analog Setting Description Preferred DialingMake sure the system is registered with a gatekeeper Configuring Dialing Order SettingsConfiguring the Directory Server Settings Configuring the Global DirectoryDirectory Server. You can enter up to five addresses Setting the Dialing RulesGo to System Admin Settings Global Services Dialing Rules Checking System Status ¾ Go to System Diagnostics System StatusPlacing a Test Call Keeping your Software Current Designing Video Behaviors Customizing the VSX SystemGo to System Admin Settings Cameras Configuring Camera Settings and Video Quality OptionsOut Always On Setting Description VCR/DVD AudioFormat to Composite. VSX Go to this screen Configure these settings CamerasCamera Settings Set the RS-232 Mode to Sony PTZ cameraDisable the Enable Polycom StereoSurround setting Points to note about using automatic camera trackingGo to System Admin Settings Monitors Monitors Configuring MonitorsActivation Setting Description MonitorOutput upon Screen SaverVCR Display Icons Setting Description Zoom VideoTimeout To Fit ScreenVGA Out VisualConcert VGA OutNear site presses PIP Setting UpSelect Dual Monitor Emulation Using in a Call Call connectsGo to System Diagnostics Video Set Output upon Screen Saver Activation to Black Configuring Content DisplayConfiguring Content Display with People+Content IP To enable People+Content IP on a VSX system Select Horizontal Position, Vertical Position, or Phase Go to System Admin Settings Monitors Graphics VGASelect two times and configure this setting Select and select where to display ContentConfigure this setting Go to System Admin Settings Audio Audio SettingsAudio I/O Set Line Inputs to VCR Configuring VCR/DVD Player SettingsAdjust the VCR/DVD In Level for Record Source Go to this screen Configure these settings MonitorsAdjust the VCR/DVD Out Level if Enable VCR/DVD Audio Out AlwaysVSX Alerts you to incoming calls VSX 3000A Configuring General Audio SettingsOn the microphone or on the remote control Designing Audio BehaviorsSelect and enter VCR/DVD settings for the VSX 7000e system Select and enter line input settings Select and enter VCR/DVD settings for the VSX 8000 system Select and enter speaker settings Audio Levels Set Subwoofer Speaker to Off Configuring StereoSurround SettingsPoints to note about StereoSurround Speaker Test Configuring VSX Systems for a Polycom Vortex MixerGo to this screen Configure these settings Mic Placement Mic IdentitySet Input type to Line Input Configuring Microphones Connected to Audio InputsDisable Echo Canceller Serial Ports Set RS-232 Mode to Vortex Mixer forSelect Enable Phantom Power to supply Go to this screen Configure these settings Audio InputEnable Echo Canceller Select Echo CancellerSetting Description Baud Rate Configuring RS-232 EquipmentConfiguring for Use with a Touch Panel Control Go to System Admin Settings General Settings Serial PortConfiguring for Use with a Modem To maintain this You can allow users to Security level Managing User Access to Settings and FeaturesDesigning the User Experience Select Reset System Go to System Admin Settings General Settings SecurityGo to System Diagnostics Reset System Screens that Require the Room Password for Access PIP Auto-Answer Multipoint Mute Auto-Answer CallsSetting Passwords and Security Options Using Security Mode Enabling AES Encryption Points to note about Security ModeConfiguring Call Settings Recent Calls Setting the Call Answering ModeSetting Description Display Time Call Detail ReportEnter the multipoint option key Configuring Multipoint CallingGo to System Admin Settings General Settings Options Multipoint Mode Go to System Admin Settings Monitors Multipoint SetupSetting Description Auto-Answer Page Including More Than Three Other Sites in a Cascaded Call Configuring Directory Settings Associated with your system number Setting Date, Time, and LocationGo to System Admin Settings General Settings Location Setting Description Date FormatSelect and configure these settings Advanced Users Infrequent Users Kiosk ModeCustomizing the Workspace Appearance New Users164 Directory Setting Description Dialing DisplayContact List Call QualityLocal Date IP or IsdnInformation My InformationDisplaying Contacts on the Home Screen Click Utilities Screen Saver and enter Adding a Screen Saver Logo Changing System Appearance Select a tone, as desired Using Customized Camera Names and IconsConfiguring Remote Control Behavior Go to System Admin Settings Network IP Streaming Configuring Streaming CallsClick Utilities View a Meeting Go to System Utilities Web StreamingClear the Start Streaming selection Audio Options for Closed Captioners Configuring Closed CaptioningProviding Closed Captions for Conferences Via the System’s Serial RS-232 Port Go to Utilities Closed Caption On a computer, open a command line interfaceHelping Users Get Started Accessing VSX Web Using VSX WebMonitoring a Room or Call with VSX Web Tools Remote Monitoring Go to Admin Settings General Settings System SettingsCreating a Localized System Name with VSX Web Go to Utilities Web DirectorManaging System Profiles with VSX Web Implementing Basic Mode with VSX WebGo to Utilities Profile Center Managing Directories with VSX WebGo to Place a Call Directory Go to Utilities Import/Export DirectoryGo to Utilities Import/Export Directory Click PC VSX Requiring an Account Number for Calls Configuring Global ServicesViewing the Management Servers List Adding My Information Go to System Admin Settings Global Services My InformationYour request for help has been acknowledged Click Download MIB and follow the onscreen instructions Setting Up SnmpGo to Admin Settings Global Services Snmp Downloading MIBsConfiguring for Snmp Management Administrator’s Guide for the VSX Series Four Go to System Diagnostics Call Statistics and then selectCall Summary This screen Displays this information Call StatisticsRecent Calls Content StatisticsGo to System Diagnostics Call Statistics Call StatusCall Detail Report CDR ¾ Go to System Admin Settings Network Recent CallsData Description Information in the CDRFollowing table describes the data fields in the CDR SIF Close your FTP session Call Detail Report ArchivesAdministrator’s Guide for the VSX Series Sending a Message Click System SetupGo to Diagnostics Send a Message This choice Presents this information or capability Diagnostic Screens¾ Go to System Diagnostics System Screens Quick ReferenceFollowing diagnostic screens and tools are available Select Utilities Call Detail Select Enable Basic Mode Call PreferenceSelect Enable Basic Mode Call Detail Report screen35/RS-449/RS-530 Serial Status Select Network PingSelect Network Trace Route Click Trace RouteAudio Meter test Select Diagnostics VideoSelect Diagnostics Audio Click the Speaker Test iconDelete System Settings On the Diagnostics screen Select Diagnostics ResetSelect Reset System Click the Reset System iconGeneral Troubleshooting VSX 7000, VSX 7000s Power and Start-upSymptom Problem Corrective action VSX 3000, VSX 3000A, VSX 5000, VSXControls Access to Screens and Systems Dhcp Client is on and no On the system, go to Admin Settings GeneralSettings Security Calling Use the Ping test System DiagnosticsSymptom Problem Corrective action Codes on page Appendix-11 Call Speeds screen Go to Admin Settings Network CallPreference and select Displays Go to Admin Settings Network IP FirewallEnsure that NAT Configuration is Off Settings Monitors Monitors screenSelect Backlight Compensation Go to Admin Settings Monitors MonitorsOtherwise, go to Admin Settings Cameras Video or CompositeDiagnostics Call Go to Admin Settings Network IP QualityGo to System Admin Settings Cameras Cameras Clear the Enable Polycom StereoSurroundSelection on the Admin Settings Audio Audio Settings screenSymptom Problem Corrective action Make sure that Midrange Speaker and Subwoofer Output using the Speaker Test under DiagnosticsGo to System Admin Settings Audio Settings AudioChange the Isdn Voice Algorithm selection aLaw Go to System Admin Settings Network IsdnAudio Meter screen under Diagnostics Audio Mute Go to System Admin Settings Audio AudioSettings. Select Enable Polycom Microphones if it Audio Meter screen under Diagnostics Audio toVCR Far and Near Audio Or VCR Audio Out Always Internal Ringer optionAudio Settings screen Settings Audio Settings screenCanceller selection on the second Admin Settings Polycom Mic but no Audio Meter screenError Indications System lights are located on the front of your VSX system Model When the VSX system It meansSystem Lights Network Interface Lights When the BRI network interface It meansWhen the PRI network interface It means How to Contact Technical Support Video Source Output Examples for Multiple Monitors AppendixSelect this To see this Near video Select this To see this Select this To see this Select this To see this Multipoint Dialing Speed Information Port Function Port UsageFollowing table shows other VSX port usage Following table shows Global Management System port usageWeb Telnet Changing the Security Mode settingActions that Cause the System to Restart Connect to My LAN Host NameCode Cause Definition Cause CodesStatus Inquiry Code Cause Definition If this error occurs systematically, report it to your Isdn Code Cause Description PathNavigator Error CodesFollowing table lists PathNavigator error codes Code Cause Description Code Cause Description Regulatory Notices Important SafeguardsLicense Restrictions Warranty InformationWarranty Information Part 68 FCC Rules Regulatory NoticesPart 15 FCC Rules Industry Canada IC Administrator’s Guide for the VSX Series Plug Acts as Disconnect Device Special Safety InstructionsInstallation Instructions Regulatory Notices Underwriters Laboratories StatementAdministrator’s Guide for the VSX Series Regulatory Notices Index Index-2 Index-3 Index-4 Index-5 Index-6 See also NAT and security Fixed Ports setting Index-8 Isdn Index-10 NAT Index-12 Index-13 Snmp Index-15 VCR/DVD Index-17 Administrator’s Guide for the VSX Series Index-18

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