Polycom VSX Series manual Placing a Test Call, Checking System Status

Configuring Network Use

Placing a Test Call

When you finish configuring the system, you can use one of the sample numbers in the directory to test your setup.

To place a test call:

1.On the Place a Call screen, select Directory.

2.Select Group.

3.Select Sample Sites and highlight a location.

4.Press Call on the remote control.

You can also find a list of worldwide numbers that you can use to test your

VSX system at www.polycom.com/videotest.

If you have trouble making video calls:

•Make sure the number you dialed is correct, then try the call again. For example, you may need to dial 9 for an outside line or include a long distance access code or country code.

•To find out if the problem exists in your system, ask the person you were trying to reach to call you instead.

•Find out if the system you are calling has its power turned on and is functioning properly.

•If you can make calls but not receive them, make sure that your system is configured with the correct number.

Checking System Status

The System Status screen provides detailed information about system settings, IP and ISDN connections, time server connections, and other information that is important to the functioning of the system. For an explanation of any of the status items, select the item and press on the remote.

When there is a change in system status or a potential problem, you see an alert at the bottom of the Place a Call screen.

To view System Status information:

¾Go to System > Diagnostics > System Status.

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