Polycom 500 manual Maintenance, Troubleshooting

Page 16

Maintenance

Clean the VoiceStation™ 500 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners.

Troubleshooting

No Dial Tone

Check that all connections are cor- rect and tight.

Make sure the short cable is con- nected to a standard analog phone line.

Try a different telephone line.

Phone Does Not Ring

Adjust the Ringer with the Volume up button.

Short Silences, Echoes, or Clipped Speech

Do not move VoiceStation™ 500 while it is in use.

Keep your hands away from the phone during calls.

Keep papers, cups, coffee pots, and other objects away from the phone.

At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable the phone’s electronics to adjust to the acoustic environment.

The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is no solution.

Muffled or “In a Well”

Reception

Speak closer to the phone so that the microphones pick up your speech more accurately.

Add more sound absorbency to the room.

Excessive Noise

Noisy equipment such as a com- puter or fan may make it difficult to hear the other party. Both parties should turn off noisy equipment.

Try calling again to see if a differ- ent line provides a better connec- tion.

Physical Damage

If physical damage is severe enough that the internal parts become visible, disconnect the VoiceStation™ 500 immediately.

Do not reconnect to the network until the VoiceStation™ 500 has been repaired.

VoiceStation™ 500 - 16

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Contents User Guide Contents Parts List IntroductionInstalling VoiceStation For Best PerformanceUsing VoiceStation Pots Mode Adjust Speaker VolumeDialing a Number Answer a CallPair with Bluetooth Device Special FeaturesEnd a Call RedialUsing Bluetooth Audio Private ConversationsInitiating Bluetooth Mode Using VoiceStation 500 with Bluetooth-Enabled Mobile PhoneUsing VoiceStation 500 with Bluetooth-Enabled Computers Changing between computer calls using VoiceStation Making a Pots call while in Bluetooth mode on computerMaking and ending computer calls Answering a computer callDisconnecting Bluetooth link using VoiceStation Wired Audio Mode via 2.5mm Jack Configuring the Wired Audio ModeUsing Wired Audio Mode to make phone calls Making and ending a phone call in Wired Audio ModeRedialing the last dialed number in Wired Audio Mode Transferring audio between devices in Wired Audio ModeChanging between calls in Wired Audio Mode Disconnecting Wired Audio Mode on VoiceStationAdjusting Microphone Settings on Computer Optional Maintenance TroubleshootingPolycom Limited Warranty Limitations of LiabilityFCC Rules CopyrightTelephone Company Connector Canadian Department of Communications NoticeRing Equivalency Number REN Automatic DialingExhibit J Customer Information US 2HWTE09BVOICESTCE Mark R & TTE Directive EU Only Important Note FCC Radiation Exposure StatementNew Zealand Compliance Info Important NoticeGeneral Warning Japanese Compliance InfoImportant Notice to South African customers South Africa Compliance InfoRussia Compliance Info Polycom, Inc America Center Drive San Jose, CA
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