Philips CD491, CD496 user manual Frequently asked questions

Page 47

18Frequently asked questions

18Frequently asked questions

No signal bar is displayed on the screen.

•• The handset is out of range. Move it closer to the base station.

•• If the handset displays [Unregister], put the handset on the base until the signal bar appears..

Tip

•• For further information, see 'Register the handsets' on the Services section.

If I fail to register the additional handsets to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

•• Check your phone connections.

•• The handset is out of range. Move it closer to the base station.

No docking tone

•• The handset is not placed properly on the base station/charger.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

I cannot change the settings of my voice mail, what do I do?

The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.

The handset on the charger does not charge.

•• Make sure the batteries are inserted correctly.

•• Make sure the handset is placed properly on the charger.The battery icon animates when charging.

•• Make sure the docking tone setting is turned on.When the handset is placed correctly on the charger, you can hear a docking tone.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

•• Batteries are defective. Purchase new ones from your dealer.

No display

•• Make sure the batteries are charged.

•• Make sure there is power and the phone is connected.

Bad audio (crackles, echo, etc.)

•• The handset is nearly out of range. Move it closer to the base station.

•• The phone receives interference from the nearby electrical appliances. Move the base station away from them.

•• The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on. The caller ID does not display.

•• The service is not activated. Check with your service provider.

•• The caller's information is withheld or unavailable.

Note

•• If the above solutions do not help, disconnect the power supply from both the handset and base station. Try again after 1 minute.

English

EN 45

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Contents CD491 CD496 User manualPage Contents Baby monitor ServicesTechnical data Frequently asked questionsBattery life may be shorter in low temperature conditions 1 Important safety instructionsPower requirements When using the phone as a baby monitor4 EN What is in the box2 Your phone Overview of the base station Overview of the phoneMain menu icons Display icons 8 EN 3 Get startedConnect the base station and charger Use only the supplied power adapter to charge the batteriesSet the date and time Install the handsetConfigure your phone country dependent Set the country/languageSet the date and time format Change the remote access PIN codeCheck the battery level Charge the handsetCheck the signal strength What is standby mode?Dial before you call 4 CallsMake a call Quick callMute the microphone volumeAdjust the earpiece/speaker Answer a callMake a conference call with the external callers Switch between two callsAnswer a second call While you are on the phone Switch between callsMake a call to another handset Transfer a callDuring the conference call Make a conference callDuring an external call Enter text and numbers Switch between uppercase and lowercase6 Text and numbers Search a record Access the phonebook during a call7 Phonebook View the phonebookSet the personalized melody Edit a recordDelete a record Delete all recordsSave a call record to the phonebook 8 Call logCall list type View the call recordsDelete all call records Delete a call recordSave a redial record to the phonebook 9 Redial listView the redial records Redial a callSet the handsets ringtone 10 Phone settingsSound settings Set the handsets ringtone volumeSet the docking tone Set the date and timeECO mode Set the key toneSet the backlight of the LCD screen Display settingsName the handset Set the display languageBefore the alarm rings 11 Alarm clockSet the alarm Turn off the alarmActivate/Deactivate auto conference 12 ServicesAuto conference Call barringDial mode Auto prefixNetwork type Select the recall durationSet the dial mode First ringAuto clock Register the handsetsCall forward Call servicesUnregister the handsets Manual registrationHide your identity Restore default settingsCall back service Call returnSend to other handsets 13 Baby monitorActivate/Deactivate the baby monitor Send an alertSelect a contact from the phonebook, then Set the baby cry levelSend to a contact from the phonebook Select a new setting, then press OK toSet the answer mode 14 Telephone answering machineTurn the answering machine on or off Set the answering machine languageListen to the announcement Restore the default announcementIncoming messages ICM Record an announcementCall screening Listen to the incoming messagesDelete an incoming message Delete all old incoming messagesSelect the new setting, then press OK to Remote accessSet the sound quality of the message Set the ring delayIt keeps scrolling when Behavior of the LED display on the base stationaccess the answering AnsweringAdd new View Edit Select melody Delete Delete all Set exception 15 Menu structurePhonebook Phone setup Ring volume Ring Tone Silent mode Key tone Docking tone My soundAlarm Services Connected line External line Mild Moderate Loud Remote access Voice languageBaby monitor Activate Send alert to Baby cry level16 Technical data Compliance with EMF 17 NoticeDeclaration of conformity Use GAP standard complianceEnvironmental information 18 Frequently asked questions Text and number input tables 19 Appendix20 Index 48 EN Year EC DECLARATION OF CONFORMITYPhilips Consumer Lifestyle HK-1151-CD496CD491 HK-1151-CD491Page Page Page All rights reserved UMCD491-49605ENV1.2 WK12092 0168