Philips SE630 manual ENTroubleshooting

ENTroubleshooting

Problem			Causes		Solution
The handset displays “not			• The procedure to add a		•	Try again by disconnecting and
available”				handset has failed		connecting	the	base		station
						power supply and follow the
						procedure to register a handset
						(see page 43)
					• Remove and place				back		the
						handset batteries
• when attempting to add			•	Maximum number of handsets	• Unregister a		handset		so	as	to
another handset	to	the		(5) has been reached		register the new handset
base station
• when using a handset			• Base station is already busy		•	Wait until it is available
				with another handset
Noise interference	on	your	Your SE630 base station or mains		Move the power pack or base
radio or television			power pack are too close to		station as far away as possible
			electrical appliances
Caller Line Identification (CLI)			The service is not activated		Check your subscription with your
service does not work					network operator
No ring tone			The ring tone is deactivated		Increase the volume
A phonebook entry cannot			The phonebook is full		Delete an entry to free memory
be stored
Cannot receive new SMS			•	SMS storage space is full	•	Delete old SMS
			•	Wrong SMS settings	• Check your		SMS	settings (see
						page 31)
Cannot send or receive new			•	The outgoing or incoming SMS	•	Refer to "SMS settings" on page
SMS				center numbers are not set or		31
				are wrong
			•	You have no subscription	•	Contact your provider for more
						information
			•	Another SMS-enabled phone is	• Deactivate the SMS				reception
				also on your line		mode on one of the device
			•	There is a problem of compati-	•	Contact your provider for more
				bility between operators		information
			•	The identity is withheld	• Show identity (see				"Withhold
						ID" on page 49)

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