Philips 380 Duo Vox Telephone troubleshooting, Dirty contacts, Base station Crackling on the line

Page 44

Telephone troubleshooting...

 

 

 

 

 

 

PROBLEMS

 

CAUSES

 

SOLUTIONS

 

 

The green indicator does not light

 

The base station is not properly

 

Check mains power and

 

 

up

 

 

 

 

 

 

connected

 

connections

 

 

The

 

 

 

 

does not scroll when

 

- Bad contact

 

- Move the handset slightly

 

 

 

 

 

 

 

 

 

the handset is placed on the base

 

- Dirty contacts

 

- Clean the contacts with a cloth

 

 

 

 

 

 

 

 

 

 

 

moistened with alcohol

 

 

No dialling tone

 

- No power

 

- Check connections

 

 

 

 

 

 

 

 

 

- You are too far from the base

 

- Move closer to the base station

 

 

 

 

 

 

 

 

 

station

 

 

 

 

No ringer

 

- The ringer is deactivated

 

- Set the ringer (see page 18, 38)

 

 

 

 

 

 

 

 

 

- The Do Not Disturb mode is ON

 

- Deactivate it

 

 

The

 

 

 

 

does not appear

 

- No mains power

 

- Check connections

 

 

 

 

 

 

 

- The handset is too far from the

 

- Move closer to the base station

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

base station

 

 

 

 

 

 

 

 

 

 

 

 

Crackling on the line

 

- Handset too far from the base

 

- Move closer to the base station

 

 

 

 

 

 

 

 

 

station

 

- Move the base station to find a

 

 

 

 

 

 

 

 

 

-The base station is too close to

 

better place (the higher the

 

 

 

 

 

 

 

 

 

electrical appliances,reinforced

 

better)

 

 

 

 

 

 

 

 

 

concrete walls or metal doorframes

 

 

 

 

 

 

 

 

 

 

 

The handset displays “failed”

 

- The procedure to add a handset

 

- Disconnect and connect the

 

 

- when attempting to add another

 

has failed, try again

 

base station power supply. Follow

 

 

handset to the base station

 

- Maximum number of handsets

 

the procedure to register a

 

 

- When using a handset

 

has been reached

 

handset (page 19, 39)

 

 

 

 

 

 

 

 

 

- Base station is already busy with

 

- Un-register a handset (page 19)

 

 

 

 

 

 

 

 

 

another handset

 

- Wait until it is available

 

 

Noise interference on your radio

 

The Onis 380 Vox base station or

 

Move the base station or power

 

 

or television

 

mains power pack are too close

 

pack as far as possible

 

 

 

 

 

 

 

 

 

to electrical appliances

 

 

 

 

 

 

 

 

 

 

 

Caller Line Identification service

 

- Service not activated

 

- Check your subscription with

 

 

(CLI) does not work

 

 

 

network

 

 

No new SMS are received

 

SMS memory is full

 

Delete old SMS

 

 

No SMS can be sent/received

 

- The outgoing/Incoming SMSC

 

- Contact your operator to get

 

 

 

 

 

 

 

 

 

numbers are not set or are

 

the correct SMSC’s numbers

 

 

 

 

 

 

 

 

 

wrong

 

- Check the information stored

 

 

 

 

 

 

 

 

 

- The SMS box or destination box

 

(page 16)

 

 

 

 

 

 

 

 

 

is wrong

 

- Change SMS mode (page 16)

 

-SMS mode is OFF

Answer machine troubleshooting...

PROBLEMS

CAUSES

 

SOLUTIONS

 

 

 

 

The answer machine does not

- The memory is full

- Delete messages

record messages

- The answer only mode is activated

- Select the Answer & record mode

 

-The Answer & record is not

- Press

 

 

activated

 

 

 

 

 

 

 

 

The remote control access does

The remote control access is not

Activate the remote control

not work

activated

access (page 25)

 

 

 

 

It is not possible to record an

The memory is full

Delete messages

outgoing message

 

 

 

 

 

 

The Onis 380 Vox hangs up

- 3 failed attempts to send a code

- Enter the correct code

during remote access

- duration is too long

- Manage the remote control quicker

 

 

 

The answer machine stops

- The memory is full

- Play & delete messages

automatically

- Message exceeds 3 mn

- Messages must not exceed 3 mn

 

 

 

 

Image 44
Contents Page Menu OverviewMenu MenusOnis 380 Vox Handset Handset Onis 380 VoxBattery symbol When charging, the battery bars scroll Icons on the displayInformation on the base station display Steady on BlinkingPress to active or deactivate the Do Not Disturb mode MicroBase see To take the line, make the callTable of contents Installing the base station Installing and replacing the batteriesBattery life and range Installing the phoneIn-call features on the base station Basic use of the base stationMaking a call from the base Answering/ending a call on the baseAnswer machine features Call waitingExample of navigation in the menus Screen in idle modeUnderstanding the menu system To chain dial predial mode Basic principlesMaking a call from the handset Calling from phonebookCLI/Call waiting In-call featuresIn-call features Editing systems Editing systemsPress Press to validate the name To activate Eatoni SMS Text messages Send new SMS Read SMS SMS settings Sending new SMSReading the SMS To view the number 1- Go to SMS, validate SMS settings SMS Setting the handset sounds Handset Babysit modeRegistration Changing the language Setting the date and timeRenaming the handset Setting the display contrast Setting the backlightListening to your messages Using the answer machineSetting the answer machine Selecting the answer mode and the outgoing message type Deleting messagesRecording your personal outgoing message OGM Select Record new, validateSetting the call screening Setting the number of rings before answerSetting the voice prompts Remotely control your answer machine Setting the recording qualityActivating the remote control Recording/listening to a local message on the handset Use the Transfer option in the menu Select from the list the handset you want to call CallBoth internal callers can talk Page Using the phonebook Adding a name to the phonebookCalling from the phonebook Phonebook View Add newViewing the phonebook PhonebookPage Viewing the call log Using the call logCall log View Delete all Call log Settings Setting the call log Deleting all the call logUsing the cheapest rates function NetworkUsing the operator services Subscription dependent Alarm clock Do Not Disturb modeVIP melodies ExtraDo Not Disturb mode Setting the base station Setting the base station soundsLine settings Service code settings GAP standard Using GAP standard complianceRegister a DECTTMperipheral without keypad Page Telephone troubleshooting Move the base station or power Or televisionActivate the remote control During remote access Duration is too longIndex PABX/PSTNPage Information on Text Messaging SMS in Eire Information on Text Messaging SMS in the UK